Janitorial Operations Manager - Night Shift
City Wide Facility Solutions
Group Operations Manager
About this role
Job Summary
To ensure account retention, generate revenue at the account level, and fulfill all project deliverables according to customer requirements through effective team management and monthly reviews.
Key Responsibilities
1. To ensure generation of revnue at account level.
2. To focus on retaining accounts slated for renewal or maintaining high levels of customer satisfaction (ACSAT).
3. To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
4. To identify attrition percentage in accounts and take up initiatives to reduce the same
5. To implement Profit Implement Plan (PIP) through levers like Automation.
6. To ensure absorption of freshers as per the defined account targets
7. To perform value addition activities (CIP & SIP) and implement strategies to improve productivity.
2. To focus on retaining accounts slated for renewal or maintaining high levels of customer satisfaction (ACSAT).
3. To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews
4. To identify attrition percentage in accounts and take up initiatives to reduce the same
5. To implement Profit Implement Plan (PIP) through levers like Automation.
6. To ensure absorption of freshers as per the defined account targets
7. To perform value addition activities (CIP & SIP) and implement strategies to improve productivity.
Skill Requirements
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Other Requirements
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Frequently Asked Questions
Is the salary disclosed for the Group Operations Manager position at HCLTech?
The salary for this Group Operations Manager role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Group Operations Manager position at HCLTech located?
This Group Operations Manager role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Group Operations Manager position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Group Operations Manager job at HCLTech posted?
This Group Operations Manager position at HCLTech was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Group Operations Manager
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.