Global Sales Process & Systems Manager (m/f/d)

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Joining Röhlig Global Sales, is joining a team of 14 colleagues working across 8 locations around the world.

As Global Sales Process & Systems Manager, you will work closely and in alignment with the Head of Global Sales Enablement and cross-functional stakeholders, you will translate our sales strategy into scalable, efficient and globally consistent ways of working.

What you will do:

You will optimize sales processes, own our CRM ecosystem, support sales AI initiatives, and ensure our sales teams worldwide have the systems, insights and guidance needed to perform at their best.

Sales Process Excellence

• Maintain global sales standards, procedures and related documentation.

• Monitor process performance and identify opportunities to improve efficiency and quality

• Facilitate continuous improvement of global sales processes

• Support internal and external audits together with Quality Management.

CRM & Sales Technology

• Own the global CRM platform and drive user adoption and quality of overall use.

• Coordinate the global CRM Super User community.

• Prioritize enhancements and manage new feature rollouts.

• Collaborate with IT to improve automation and digital workflows.

Sales Enablement & Knowledge Sharing

• Support internal announcements and communication of Global Sales related topics (incl. Intranet)

• Support knowledge-sharing initiatives (Live Sessions)

• Co-create scalable resources and content to support sales productivity

• Maintain & develop sales training material and eLearnings, animate learning sessions.

• Co-organize/facilitate global sales meetings, conferences, webinars…

Sales Controlling & Business Intelligence

• Support ad-hoc Network sales report requests.

• Support Global Sales internal reporting needs and new requests

Innovation & AI

• Identify and trial/pilot AI-powered solutions.

• Support adoption of digital tools that simplify the sales experience.

• Facilitate the development of AI-powered learning and knowledge platforms.

What you bring:

• Apprenticeship in freight forwarding or Bachelor degree in economics or Transport Logistics Management

• 3 to 5 years work experience in a sales-related role in international freight forwarding and/or an international B2B environment.

• Experience in Sales Process, Sales Enablement, CRM Administration and/or Commercial Excellence.

• Experience with CargoWise One CRM (Microsoft Dynamics, Salesforce is a plus).

• Strong analytical mindset. Experience with Analysis for Office (AFO) and SAP Analytics Cloud (SAC) is a plus.

• Comfortable working across functions and influencing stakeholders.

• Interest in sales technology, AI and digital transformation.

• Excellent communication and project management skills.

• Fluent English.

• Autonomous, structured and pro-active working style.

What we offer you:

• A modern workplace in Bremen's Überseestadt, located directly on the Weser River, combined with the option of mobile working

• Attractive compensation package and company pension scheme

• 30 vacation days plus a free day on your birthday

• Flat hierarchies and short decision-making paths

• Company sports membership with employer subsidy

• Various work-life balance offers regarding childcare, care, psychosocial counseling

Apply now and shape the future of logistics with us!

For further information about the position or the application process, please reach out to Isabelle Baux, Head of Global Sales Enablement, isabelle.baux@rohlig.com.

More information on www.rohlig.com.

About the recruitment process:

Please note that only applications submitted through our application portal will be considered. Applications and resumes sent via email will not be reviewed. We kindly ask you to use the provided link in the job advertisement.

We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.