Job Profile Summary

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description, or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

The Global Sales Account Director leads highly complex strategic account programs and client initiatives, providing expert guidance on account strategy, relationship development, and revenue growth. This role drives the development of account plans, growth strategies, and value propositions for the most complex and high-value pharmaceutical distribution customers. The position also influences senior commercial and operational leaders on account management strategy, client investment priorities, and retention approaches.

Key Responsibilities

• Lead highly complex strategic account programs and client initiatives to support strategic growth and customer success.
• Drive development of account plans, growth strategies, and value propositions for the most complex and high-value pharmaceutical distribution customers.
• Influence senior commercial and operational leaders on account management strategy, client investment priorities, and retention approaches.
• Deliver high-stakes account reviews, executive business reviews, and client engagement programs with limited oversight.
• Build reusable account planning tools, client engagement frameworks, and best practices that scale account management capability.
• Mentor account managers and contribute to communities of practice to advance account management expertise across the function.
• Strengthen senior-level client relationships to drive long-term business partnerships and revenue growth.
• Partner cross-functionally with commercial, operational, and support teams to align account strategies with business objectives.

Qualifications

Required

• Bachelor’s degree in Business Administration, Marketing, Sales Management, or a related field, or equivalent experience.
• 8+ years of experience in account management, strategic account management, client relationship management, or a related field.

Preferred

• Master’s degree in Business Administration or a related field, or equivalent experience.
• Certification in sales management, customer success, account management, client relationship management, or equivalent.

Core Competencies

• Strategic account management
• Revenue growth strategy
• Executive relationship management
• Client retention and engagement
• Cross-functional leadership and influence
• Business review and presentation skills
• Coaching and mentoring
• Value proposition development

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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