Global HR IT Service Desk Manager (Workday) - German Speaker
rhe· 4712 Rhenus Assets&Services Co. Ltd.
About this role
What You Can Expect:
At Rhenus, we connect people, technologies and opportunities around the globe. As our Global HR IT Service Desk Manager (Workday), you will ensure a seamless support experience for employees, managers and HR teams while driving service excellence across our global HR technology landscape.
- Lead the global HR IT Service Desk for Workday
- Ensure high-quality support services and achievement of service level targets.
- Manage incidents, requests, problem management and knowledge management processes.
- Support the Workday Product Owner Team with automation of business processes.
- Monitor support performance through KPIs and user satisfaction metrics.
- Partner with HR, IT and global stakeholders to resolve issues and improve service delivery.
- Drive continuous improvement, automation and self-service capabilities.
- Support Workday releases, enhancements and adoption initiatives globally.
What You Bring:
- Experience in HR Systems, HR Technology or IT Service Management.
- Strong Workday support and service delivery experience.
- Knowledge of ITSM/ITIL processes, Target Operating Model and best practices.
- Experience managing support teams and/or external service providers.
- Strong stakeholder management, communication and problem-solving skills.
- Customer-focused mindset with a passion for improving the employee experience.
- Fluent in written and spoken German and English.
Frequently Asked Questions
Is the salary disclosed for the Global HR IT Service Desk Manager (Workday) - German Speaker position at rhe?
The salary for this Global HR IT Service Desk Manager (Workday) - German Speaker role at rhe is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Global HR IT Service Desk Manager (Workday) - German Speaker position at rhe located?
This Global HR IT Service Desk Manager (Workday) - German Speaker role at rhe is based in Bangkok, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Global HR IT Service Desk Manager (Workday) - German Speaker role at rhe full-time or part-time?
This is listed as a Full time position. It is posted as a Global HR IT Service Desk Manager (Workday) - German Speaker role in the 4712 Rhenus Assets&Services Co. Ltd. department at rhe.
Which team or department does the Global HR IT Service Desk Manager (Workday) - German Speaker at rhe belong to?
This Global HR IT Service Desk Manager (Workday) - German Speaker position is part of the 4712 Rhenus Assets&Services Co. Ltd. department at rhe. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Global HR IT Service Desk Manager (Workday) - German Speaker position at rhe?
Click the "Apply Now" button on this page. You will be redirected to rhe's official application portal hosted on workday where you can submit your application directly.
When was the Global HR IT Service Desk Manager (Workday) - German Speaker job at rhe posted?
This Global HR IT Service Desk Manager (Workday) - German Speaker position at rhe was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Global HR IT Service Desk Manager (Workday) - German Speaker
rhe
You'll be redirected to rhe's official application page on Workday.