Customer Service Representative(Chargé(e) de clientèle niveau I) LIS15
Cross Border Talents
German Customer Advisor - BLG5
Cross Border Talents· BPO_BLG5
About this role
Looking for an international career opportunity while enjoying an excellent quality of life in one of Europe's most affordable and dynamic capitals? Join a leading customer support team in Sofia, Bulgaria, supporting a prestigious Swiss telecommunications company.
The position is on-site from our office in Sofia.
German-Speaking Customer Support Advisor, you will assist customers of a leading Swiss telecommunications provider, delivering outstanding service while identifying sales opportunities and maximizing customer satisfaction.
- Provide customer support via inbound calls
- Analyse and resolve customer inquiries
- Provide information on administrative and technical topics (products, billing, etc.)
- Perform updates in internal systems
- Escalate issues or calls to other departments when necessary
You are the one we’re looking for if you have:
- German language level C1 is mandatory
- Customer-oriented mindset and approach
- Excellent organisational and communication skills
- Good knowledge of MS Office
- Willingness to work in shifts (9 a.m. – 10 p.m.) including weekends
- Competitive Salary Package
- Base Salary + Training + Tenure Bonuses offered
- Billing Skills Bonus
- Unlimited Sales Bonus
- Possibility to work in hybrid model
- Additional Benefits
- Monthly meal vouchers
- Private health insurance
- Fully covered Multisport card
- Structured onboarding and continuous learning
- Long-term career development opportunities
Frequently Asked Questions
Is the salary disclosed for the German Customer Advisor - BLG5 position at Cross Border Talents?
The salary for this German Customer Advisor - BLG5 role at Cross Border Talents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the German Customer Advisor - BLG5 position at Cross Border Talents located?
This German Customer Advisor - BLG5 role at Cross Border Talents is based in Sofia, Sofia City Province, Bulgaria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the German Customer Advisor - BLG5 role at Cross Border Talents full-time or part-time?
This is listed as a Full time position. It is posted as a German Customer Advisor - BLG5 role in the BPO_BLG5 department at Cross Border Talents.
Which team or department does the German Customer Advisor - BLG5 at Cross Border Talents belong to?
This German Customer Advisor - BLG5 position is part of the BPO_BLG5 department at Cross Border Talents. See the full job description for more information about the team structure and responsibilities.
How do I apply for the German Customer Advisor - BLG5 position at Cross Border Talents?
Click the "Apply Now" button on this page. You will be redirected to Cross Border Talents's official application portal hosted on workable where you can submit your application directly.
When was the German Customer Advisor - BLG5 job at Cross Border Talents posted?
This German Customer Advisor - BLG5 position at Cross Border Talents was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
German Customer Advisor - BLG5
Cross Border Talents
You'll be redirected to Cross Border Talents's official application page on workable.