General Manager

happyhiller· Field Management
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📍 Jackson, TNFull Time

About this role

 Our Mission
Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller
At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!
-            Our Family Owned & Care Culture
-            OUR VALUES
-            Healthy Work/Life Balance
-            Established Career Paths
-            Advancement Opportunities
-            Year-round work – NO LAYOFFS
-            401k Plan w/ Company Match
-            Employee Referral Program
-            Regular Performance Reviews
-            Paid Training in our state-of-the-art facility

Benefits
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts – Family care

Position Summary
The General Manager is the person that leads the rest of the team to a successful conclusion in every area of our business. This includes, but not limited to: customer care, financial, personnel, training and inventory. Anyone performing in this capacity must be a proven leader, able to motivate and inspire all other team members and not only earn, but show respect to every team member.
 
Job Description:
• Develop company vision and plan for growth.
• Supervise, guide and develop management team.
• Recruitment and contracting of company and project staff.
• Provide leadership and vision by assisting in the growth of the company.
• Maintain employee relations.
• Make sure all customers are satisfied, and any concerns are handled within 24 hours.
• Develop a budget.
• Daily financial analysis of key indicator numbers.
• Manage revenue and expenses to meet budget.
• Manage profitability to meet or exceed budget.
• Achieve growth goals as set forth in long-term strategic plan.
 
Qualifications
Knowledge, Skills and Abilities:
Minimum 10 years of experience in residential service operation, preferred.
Minimum of Bachelor's Degree or equivalence in experience.
At least one year as an operations supervisor, or 3 years team lead experience.
Proven, consistent track record of meeting and exceeding revenue objectives.
Experience in analysis of cost and forecast data to align with business unit objectives and goals.
Experience with job costing as well as operations profit and loss.
Knowledge of laws governing business and employment in the local area.
Valid driver’s license, and approved to drive by Company’s insurance carrier.
EPA certification preferred.
License in the trade preferred.
We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
 
Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

Frequently Asked Questions

Is the salary disclosed for the General Manager position at happyhiller?
The salary for this General Manager role at happyhiller is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the General Manager position at happyhiller located?
This General Manager role at happyhiller is based in Jackson, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the General Manager role at happyhiller full-time or part-time?
This is listed as a Full Time position. It is posted as a General Manager role in the Field Management department at happyhiller.
Which team or department does the General Manager at happyhiller belong to?
This General Manager position is part of the Field Management department at happyhiller. See the full job description for more information about the team structure and responsibilities.
How do I apply for the General Manager position at happyhiller?
Click the "Apply Now" button on this page. You will be redirected to happyhiller's official application portal hosted on lever where you can submit your application directly.
When was the General Manager job at happyhiller posted?
This General Manager position at happyhiller was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
General Manager
happyhiller
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