GBS Preferred Cust Associate
hcmportal
GBS Preferred Cust Associate
hcmportal· 164 UPS Logistics Private Limited
About this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
Responsibilities:
- Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
- Analyzes and resolves Preferred account issues.
Qualifications:
- High school diploma, GED, or International equivalent
- Strong oral and written communication skills
- Strong problem solving skills
- Previous customer service experience - Preferred
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Frequently Asked Questions
Is the salary disclosed for the GBS Preferred Cust Associate position at hcmportal?
The salary for this GBS Preferred Cust Associate role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the GBS Preferred Cust Associate position at hcmportal located?
This GBS Preferred Cust Associate role at hcmportal is based in IN - TDC 1 (IN110). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the GBS Preferred Cust Associate role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a GBS Preferred Cust Associate role in the 164 UPS Logistics Private Limited department at hcmportal.
Which team or department does the GBS Preferred Cust Associate at hcmportal belong to?
This GBS Preferred Cust Associate position is part of the 164 UPS Logistics Private Limited department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the GBS Preferred Cust Associate position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the GBS Preferred Cust Associate job at hcmportal posted?
This GBS Preferred Cust Associate position at hcmportal was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
GBS Preferred Cust Associate
hcmportal
You'll be redirected to hcmportal's official application page on Workday.