GBS Customer Service Rep

hcmportal· P77 UPS(Guangdong) Hefei Branch
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About this role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Frequently Asked Questions

Is the salary disclosed for the GBS Customer Service Rep position at hcmportal?
The salary for this GBS Customer Service Rep role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the GBS Customer Service Rep position at hcmportal located?
This GBS Customer Service Rep role at hcmportal is based in CN - HEFEI GLOBAL BUSINESS SERVICES - GBS (CNHEI). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the GBS Customer Service Rep role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a GBS Customer Service Rep role in the P77 UPS(Guangdong) Hefei Branch department at hcmportal.
Which team or department does the GBS Customer Service Rep at hcmportal belong to?
This GBS Customer Service Rep position is part of the P77 UPS(Guangdong) Hefei Branch department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the GBS Customer Service Rep position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the GBS Customer Service Rep job at hcmportal posted?
This GBS Customer Service Rep position at hcmportal was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
GBS Customer Service Rep
hcmportal
Apply for this role ↗

You'll be redirected to hcmportal's official application page on Workday.