Future Students Officer - Brisbane South (Nathan) or Gold Coast

Company Description

Every institution values excellence. What matters most is why. 
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. 

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. 

Job Description

About the Opportunity

Positively impact Griffith University’s student recruitment outcomes by providing a point of contact with potential students and delivering responsive, high-impact and personalised support.

Key Responsibilities

• Develop, maintain and enhance positive relationships and drive student recruitment, conversion and engagement activities.
• Represent the University through visits, showcases and careers events at educational institutions, workplaces and public expos to promote the University and provide information on programs, admissions policies and procedures.
• Participate in direct call campaigns to improve conversion across prospective student cohorts.
• Conduct one-on-one Q&A consultation meetings with prospective students to assist them to apply for Griffith University and to meet agreed annual recruitment sales targets.
• Contribute to data collation, analysis and reporting to identify and action key conversion activities, processes, and solutions to enhance Griffith’s application, offer and enrolment pipeline outcomes
• Provide regular feedback and insights into interactions within educational organisations and industry to inform decision making in relation to market demand and best practice.
• Provide high level support in the delivery of on-campus and online student recruitment events including Open Day, postgraduate and mature information events, support Group level information events.
• Support compliance with relevant legislation and University policies and procedures, including equity and health & safety and exhibit good practice in relation to same.

Be a leading example of the principles and values embodied in the University’s Code of Conduct, and behave, act and communicate at all times to reflect fairness, ethics and professionalism

About you

• The occupant of this position will hold a degree in marketing, public relations or communications and subsequent relevant work experience in sales or account management or an equivalent combination of education and/or training.

Candidates must have full unrestricted Australian work rights and will be subject to a National criminal history check.

What we can offer
This is a full time, fixed term opportunity until October 2027 and can be based at Brisbane South (Nathan) or Gold Coast campuses. As Griffith is a multi-site university, you may be required to work across other locations.

Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary

HEW 6 - $94,966.18 - $101,295.51 + 17% superannuation. Full package range - $111,110.42 - $118,515.75.

Qualifications

Additional Information

Why join Griffith? 
 
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: 

• Wide range of Learning and Development opportunities 

• Mix of on campus and work from home options available and a supportive work environment 

• Salary packaging options and corporate health discounts 

• Generous leave entitlements including paid parental leave and leave loading 

• Support with future learning opportunities through our educational staff assistance scheme 

• Opportunities for internal mobility 

• Health Safety and Wellbeing initiatives – on campus Gym facilities 

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. 

How to apply 

Please submit your application online and ensure it includes the following: 

• A covering letter outlining your suitability for the role please refer to the qualifications above and position description

• Current curriculum vitae/resume including full contact details 

For application and recruitment advice please reach out to Laura Whitworth, Talent Acqusition Partner on l.whitworth-matthews@griffith.edu.au

Closing date:Tuesday 6th October at 11:59pm. All applications must be submitted online.