Functional Consultant
cnx· Concentrix CVG Philippines, Inc.
About this role
Job Title:
Functional ConsultantJob Description
As a Junior Consultant, you will bridge the gap between business requirements and technical execution. You’ll work closely with senior architects to design, build, and deploy sophisticated research projects using the Qualtrics XM Platform.Key Responsibilities
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Platform Configuration: Build complex surveys using advanced logic (Branching, Pipelined Text, Display Logic) and manage the distribution process across multiple channels.
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Requirement Gathering: Assist in workshops to understand client needs and translate them into functional technical specifications.
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Data Management & Reporting: Design real-time CX/EX dashboards and Vocalize reports to ensure stakeholders can easily interpret their data.
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Platform Integration: Support the integration of Qualtrics with third-party systems (like Salesforce, Microsoft Dynamics, or Slack) using APIs and workflows.
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Quality Assurance: Conduct rigorous UAT (User Acceptance Testing) to ensure all survey flows and data triggers function perfectly before go-live.
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Client Support: Provide troubleshooting and "how-to" guidance to end-users on platform features and best practices.
Required Skills & Qualifications
Category
Requirement
Education
Bachelor’s degree in Business, Data Analytics, Psychology, IT, or a related field.
Technical Aptitude
Familiarity with SaaS platforms; a "tinkerer" mindset with an interest in low-code/no-code solutions.
Analytical Skills
Basic understanding of research methodology and data analysis (e.g., NPS, CSAT, or T-Tests).
Communication
Ability to explain technical concepts to non-technical stakeholders clearly and with empathy.
Web Basics
Foundational knowledge of HTML/CSS and JavaScript is a massive plus (for survey styling and custom functionality).
What Makes You a Great Fit?
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You’re a Problem Solver: You don’t just report a bug; you enjoy digging into the logic to find out why it happened.
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You’re Detail-Obsessed: You notice the typo in the footer and the slight misalignment in the dashboard widget.
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Continuous Learner: You are eager to pursue Qualtrics Certifications (Platform Essentials, CoreXM, CustomerXM).
Why This Role?
This is a high-growth path. Experience Management is one of the fastest-growing sectors in tech. You will gain exposure to diverse industries—from retail to healthcare—and learn how the world's biggest brands keep their customers happy.
Note: Prior experience with Qualtrics is a plus, but if you have a strong background in another CRM or survey tool (like Salesforce or Medallia), we want to talk to you!
Location:
PHL Quezon City - EXXA Tower, 7th floorLanguage Requirements:
Time Type:
Full timeFrequently Asked Questions
Is the salary disclosed for the Functional Consultant position at cnx?
The salary for this Functional Consultant role at cnx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Functional Consultant position at cnx located?
This Functional Consultant role at cnx is based in PHL Quezon City - EXXA Tower, 7th floor. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Functional Consultant role at cnx full-time or part-time?
This is listed as a Full time position. It is posted as a Functional Consultant role in the Concentrix CVG Philippines, Inc. department at cnx.
Which team or department does the Functional Consultant at cnx belong to?
This Functional Consultant position is part of the Concentrix CVG Philippines, Inc. department at cnx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Functional Consultant position at cnx?
Click the "Apply Now" button on this page. You will be redirected to cnx's official application portal hosted on workday where you can submit your application directly.
When was the Functional Consultant job at cnx posted?
This Functional Consultant position at cnx was posted on Jul 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Functional Consultant
cnx
You'll be redirected to cnx's official application page on Workday.