Full-Time Stockroom Lead - Westfield Sydney

About the role

Lead the Westfield Sydney stockroom team to deliver a fast, precise and safe stock operation that keeps the sales floor full, inventory accurate and customers served. You are accountable for the end-to-end stock lifecycle.

From receiving and processing incoming deliveries, to driving online fulfilment, managing stocktake accuracy and developing your team. Your leadership directly enables the store's performance and customer experience.

Key responsibilities

• Coach, energise and support a team to work with care, pace and pride.
• Keep our shelves full, fresh and ready to surprise and delight every customer who steps into the world of T2.
• Own inventory accuracy, stock movement, receiving, transfers and stocktake preparation with confidence and attention to detail.
• Drive a safe, organised and efficient stockroom standards so the team can move quickly, clearly and safely.
• Partner with the Store Manager to turn stock insights into practical actions that support sales, service and team performance.
• Support online fulfilment with accurate, timely picking and packing that brings the T2 experience to customers wherever they are.
• Bring curiosity, accountability and a solutions-first mindset to every shift.

A little about you

• Proven experience in a stockroom lead, supervisor or senior stockroom role in a fast-paced retail environment.
• A confident people leader who can inspire, develop and motivate a team to bring their best every shift.
• Strong knowledge of stock systems, inventory management and fulfilment processes, with a love of getting the details right.
• Excellent attention to detail across administration, invoicing and stock accuracy, so the team can move with clarity and confidence.
• A proactive, solutions-focused mindset
• Curious, calm under pressure and ready to work at pace in a busy flagship environment.
• Genuine passion for T2, our tea-loving community and our mission to create memorable customer experiences.

Perks at T2

• Competitive salary with bonus earning potential with T2’s monthly sales incentive program.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards.  T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

Making everyday moments extraordinary  

We’d love to welcome you to the T2 team.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!

Ready to shape exceptional retail experiences? T2 Tea is looking for a Full-Time Stockroom Lead to join its new team at Westfield Sydney!

This isn’t just retail. It’s an immersive tea experience. If you love creating memorable experiences, sharing stories, and connecting with customers with the perfect brew, this is the role for you.

At T2, we believe tea has the power to transform everyday moments into extraordinary ones. Crafted with premium, sustainably sourced ingredients, our teas invite curiosity, connection and ritual, brought to life across Australia and New Zealand. 

Our people are at the heart of every experience we create. We celebrate individuality, nurture talent and empower our teams to grow, lead and make a lasting impact. 

Proudly B Corp Certified and part of LIPTON Teas and Infusions, the world's largest tea business, we're blending purpose with possibility and creating opportunities that reach well beyond the cup. 

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com