Fulfillment Supervisor
doterra
Fulfillment Supervisor
flyzipline· Ops
About this role
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
The Zipline Operations team is looking for a Fulfillment Supervisor to support our fulfillment operations in the greater Phoenix area and the ideal candidate for this role is a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves. In this role, own the day-to-day fulfillment operations of 3-5 Charging sites, ensuring the site processes run smoothly, efficiently and safely. You will be responsible for ensuring your locations meet performance metrics and identify opportunities to improve our operating processes.
This is an onsite role and candidates must reside in the greater Phoenix area and be willing to travel around the metroplex as needed.
What You'll Do
- Lead a high-performing team of Fulfillment Operators across multiple sites. Set your team up for success to work safely and productively. You’ll partner with Flight and Customer Operations to effectively support daily tasks and ensure high performance of your team.
- You will own the day-to-day operations of one of our fulfillment operations, ensuring the site processes run smoothly, efficiently and safely.
- You’ll own scheduling and manage a labor budget. You will be responsible for ensuring your site meets performance metric goals.
- Ensure your teams are providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed.
- Use data to identify pain-points or areas of inefficiency within our current processes. Design, build and execute process improvement projects to improve our fulfillment operations, quality metrics, and the employee experience.
What You'll Bring
- You're self-motivated, positive, and a team player
- You have 2+ years’ experience in Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field
- Willingness to operate in a fast-changing environment and make adjustments when
- You're able to be on your feet and handle warehouse duties including lifting up to 5 pounds (with or without accommodations)
- Must successfully pass a background check, drug test and E-Verification
What Else You Need To Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Frequently Asked Questions
Is the salary disclosed for the Fulfillment Supervisor position at flyzipline?
The salary for this Fulfillment Supervisor role at flyzipline is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Fulfillment Supervisor position at flyzipline located?
This Fulfillment Supervisor role at flyzipline is based in Phoenix, Arizona, USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Fulfillment Supervisor at flyzipline belong to?
This Fulfillment Supervisor position is part of the Ops department at flyzipline. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Fulfillment Supervisor position at flyzipline?
Click the "Apply Now" button on this page. You will be redirected to flyzipline's official application portal hosted on greenhouse where you can submit your application directly.
When was the Fulfillment Supervisor job at flyzipline posted?
This Fulfillment Supervisor position at flyzipline was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Fulfillment Supervisor
flyzipline
You'll be redirected to flyzipline's official application page on Greenhouse.