Frontline PS Support Engineer
taboola· Advertiser Professional Services
About this role
Realize your potential by joining the leading performance-driven advertising company!
As a Frontline PS Technical Support Engineer on the Professional Services team in our Gurgaon office, you’ll play a vital role in providing support via various channels like chat, email, and video conference, demonstrating flexibility and adaptability to different communication mediums. Being service-oriented and prioritizing the client's needs is key, as is the willingness to continually learn and adapt to new technologies and methodologies.
To thrive in this role, you'll need:
- Excellent communication skills in English, both verbal and written.
- Open for 24x7 shifts.
- Should have working experience in ad tech industries.
- Should have working experience in Technical Support, understanding of logs, and working knowledge of APIs and SQL.
- Strong multitasking, prioritization skills, and attention to detail
- A motivated team player with a positive attitude and the ability to accept and give productive feedback
- Ability to stay calm and maintain performance when under pressure.
- Willingness and ability to work in a fast-paced, ever-evolving environment and learn new technologies
How you’ll make an impact:
As a Frontline PS Technical Support Engineer, you’ll bring value by:
- An Engineer should possess extensive knowledge and technical expertise in the Ad tech domain.
- Troubleshoot and resolve complex technical issues that arise while providing highest level of customer experience
- Serve as the first point of contact for Taboola’s clients.
- Timely response to incoming customer support inquiries via email, Live Chat and support ticketing system.
- Communicate urgent technical issues internally and externally.
- Troubleshoot technical issues and escalate issues internally as needed.
- Board management and timely Case Assignment.
- Ensure equal workload distribution to the team members.
- Be responsible for highlighting operational issues to the management and plan to mitigate them.
- Able to work in different shifts as part of 24/7 operation.
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Frequently Asked Questions
Is the salary disclosed for the Frontline PS Support Engineer position at taboola?
The salary for this Frontline PS Support Engineer role at taboola is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Frontline PS Support Engineer position at taboola located?
This Frontline PS Support Engineer role at taboola is based in Gurugram, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Frontline PS Support Engineer at taboola belong to?
This Frontline PS Support Engineer position is part of the Advertiser Professional Services department at taboola. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Frontline PS Support Engineer position at taboola?
Click the "Apply Now" button on this page. You will be redirected to taboola's official application portal hosted on greenhouse where you can submit your application directly.
When was the Frontline PS Support Engineer job at taboola posted?
This Frontline PS Support Engineer position at taboola was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Frontline PS Support Engineer
taboola
You'll be redirected to taboola's official application page on Greenhouse.