Front Office Team Leader
accorhotel
Front Office Team Leader
About this role
Company Description
"Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Our mission at Novotel London Blackfriars is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As our next Front Office Team Leader, you will…
- Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives
- Assist in effectively running the front office operations with a hands-on approach
- Help guests and create positive experiences
- Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention
- Maintain strong working relationships and communicate with all departments
- Work duty manager shifts
Please note - this is a full-time position and you will be required to work days, evenings and weekends so full flexibility is key. In addition, you may be required to work occasional night shifts to cover annual leave and sickness.
A little more information:
You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.
Our hotel offers 182 rooms, a gym, saunarium and our lovely Restaurant, MAM London.
Qualifications
Additional Information
Salary:
£32,042 per annum
Eligibility: The successful candidate must already have eligibility to work in the UK
Ready to join our team? If you're excited about being part of a dynamic team, we’d love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."
Frequently Asked Questions
What is the salary for the Front Office Team Leader role at accorhotel?
The listed salary for this Front Office Team Leader position at accorhotel is GBP 32K+. This is an Full time role.
Where is the Front Office Team Leader position at accorhotel located?
This Front Office Team Leader role at accorhotel is based in London, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Team Leader role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Team Leader role at accorhotel.
How do I apply for the Front Office Team Leader position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Team Leader job at accorhotel posted?
This Front Office Team Leader position at accorhotel was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Team Leader
accorhotel · 💰 GBP 32K+
You'll be redirected to accorhotel's official application page on SmartRecruiters.