Front Office Supervisor Medical ED
rivhs· 101 Riverside Hospital, Inc.
About this role
Newport News, Virginia
Overview
Work under the direct supervision of the Office Manager. Responsible for supervising front office team members to ensure optimum patient care and customer service. Office supervisor will maintain working knowledge of all front office positions so appropriate leadership and expertise can be give to team members. Maintain working knowledge of software and reports utilized in front office. Coordinate with office manager and physicians to maintain smooth office function.
What you will do
Qualifications
Education
Experience
Hiring Range
$20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.Overview
Work under the direct supervision of the Office Manager. Responsible for supervising front office team members to ensure optimum patient care and customer service. Office supervisor will maintain working knowledge of all front office positions so appropriate leadership and expertise can be give to team members. Maintain working knowledge of software and reports utilized in front office. Coordinate with office manager and physicians to maintain smooth office function.
What you will do
- Demonstrates ability to respond positively to changing circumstances so as to maximize the opportunity or minimize the problem and keep morale high. Mentors and supervises work of front office team members.
- Monitors staff time to ensure cost containment according to staffing schedule.
- Assures that customer service is a focus of the practice. Uses information from patient satisfaction surveys to improve patient perception of care. Resolves concerns and responds to complaints related to care, access, and service.
- Directs departmental operations on a day to day basis making appropriate decisions regarding the physician schedule and work in patients. Effectively organizes workflow.
- Ensures all daily tasks and reports are completed in a timely manner. Maintains ability to support and provide coverage in any office position. Trains or coordinates training of new front office team members. Maintains working knowledge of insurance referral/verification process as well as working knowledge of correct coding procedures.
- Maintains positive relationship with patients co-workers, managers, physicians and other members of the medical center system so as to promote efficiency and quality patient care.
Qualifications
Education
- , High school or equivalent (Required)
Experience
- Medical Office experience (Preferred)
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.
Frequently Asked Questions
What is the salary for the Front Office Supervisor Medical ED role at rivhs?
The listed salary for this Front Office Supervisor Medical ED position at rivhs is USD 20–27. This is an Full time role.
Where is the Front Office Supervisor Medical ED position at rivhs located?
This Front Office Supervisor Medical ED role at rivhs is based in Riverside Brentwood Medical Center - Newport News, Virginia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Supervisor Medical ED role at rivhs full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Supervisor Medical ED role in the 101 Riverside Hospital, Inc. department at rivhs.
Which team or department does the Front Office Supervisor Medical ED at rivhs belong to?
This Front Office Supervisor Medical ED position is part of the 101 Riverside Hospital, Inc. department at rivhs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Supervisor Medical ED position at rivhs?
Click the "Apply Now" button on this page. You will be redirected to rivhs's official application portal hosted on workday where you can submit your application directly.
When was the Front Office Supervisor Medical ED job at rivhs posted?
This Front Office Supervisor Medical ED position at rivhs was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Supervisor Medical ED
rivhs · 💰 USD 20–27
You'll be redirected to rivhs's official application page on Workday.