Front Office Manager

Marriott US and Can Campus
Apply Now ↗
📍 Port Douglas, QLD, AustraliaFull time

About this role

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Manager because together, we are better. Start your career at Sheraton, where you don't just work - you belong. 

 Position Summary:

  • Manage all aspects of the front office department, tending to the guests and exceeding their expectations 
  • Develop specific goals and plans to prioritise, organise and complete your work.
  • Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
  • Be a confident and welcoming leader, creating a community that empowers your team to grow and reach their potential 
  • Plan and execute team building activities for your team as together we are better.
  • Supervise staffing levels to ensure that guest services, operational needs and financial objectives are met
  • Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations 
  • Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
  • Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals.

About You:

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 

 

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Frequently Asked Questions

Is the salary disclosed for the Front Office Manager position at Marriott US and Can Campus?
The salary for this Front Office Manager role at Marriott US and Can Campus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Manager position at Marriott US and Can Campus located?
This Front Office Manager role at Marriott US and Can Campus is based in Port Douglas, QLD, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Manager role at Marriott US and Can Campus full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Manager role at Marriott US and Can Campus.
How do I apply for the Front Office Manager position at Marriott US and Can Campus?
Click the "Apply Now" button on this page. You will be redirected to Marriott US and Can Campus's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Front Office Manager job at Marriott US and Can Campus posted?
This Front Office Manager position at Marriott US and Can Campus was posted on Oct 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Manager
Marriott US and Can Campus
Apply for this role ↗

You'll be redirected to Marriott US and Can Campus's official application page on oraclecloud.