Front Office Executive

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📍 Mumbai, MH, IndiaFull time

About this role

Company Description

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

  • Must have a working knowledge of the F&B Service & Front Office operations to include the F&B,  front desk, reception/cashiering procedures and reservations.
  • Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
  • Attend and directs daily front office operations and as a one of the team.
  • Attends to credit problems.
  • Performs any other duties as directed by the Guest Service Manager & Assistant Manager.
  • Assists Guest Service Manager & Assistant Manager Guest Services to improve the Guest Service Department.
  • Provide efficient, friendly and professional service to all guests.
  • Lead by example when attending to guest requests.  Show efficiency in constantly striving to provide Total Customer Satisfaction.
  • Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise.
  • Work together with trust so that colleagues and management meet the goals of the department/Hotel.
  • Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
  • Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.

Qualifications

BHM degree with 2 years experience as Front Office Associate or 1 year experience as Team Leader

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Front Office Executive position at accorhotel?
The salary for this Front Office Executive role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Executive position at accorhotel located?
This Front Office Executive role at accorhotel is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Executive role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Executive role at accorhotel.
How do I apply for the Front Office Executive position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Executive job at accorhotel posted?
This Front Office Executive position at accorhotel was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Executive
accorhotel
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