Front Desk Receptionist, Therapy Clinic

trinityhealth· IN_SJHS Saint Joseph Regional Medical Center, Inc.
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📍 Medical Offices Plymouth Medical CenterFull time

About this role

Employment Type:

Full time

Shift:

Description:

Join a team that puts patients first. You'll play a vital role in creating a welcoming, organized, and efficient experience for every individual who walks through our doors.

What you will do:

The Front Desk Receptionist is responsible for the management and coordination of all front desk operations for the Therapy Division. Supports Therapy office responsibilities, including:

  • Manages therapy scheduling and registration, including gathering patient information, selecting appropriate clinicians, verifying insurance, and collecting copays.

  • Handles reception duties such as greeting patients, managing calls, scheduling/rescheduling, directing visitors, and performing general office/secretarial tasks.

  • Completes case‑management functions including obtaining authorizations, managing medical/legal information requests, processing evaluations, and supporting quality improvement activities.

  • Supports departmental operations by coordinating meetings, referrals, and communications; using office software effectively; assisting new staff; and performing additional assigned duties.

What you will need:

  • HS Diploma or equivalent

  • Prior administrative or office coordination experience

  • ​ Five years' experience in an outpatient or hospital setting is preferred. Experience working with interdisciplinary team with an emphasis on rehabilitation services.

  • Case management skills and/or certification in case management preferred.

  • Proficient in computer and word processing skills. Knowledge in practice billing, coding and reimbursement criteria for Rehabilitation Services.

What we offer:

  •  Daily Pay

  •  Retirement savings account

  •  Employee referral incentive program

  • State of the art equipment

  • Supportive team approach

Why Saint Joseph Health System?

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Our system includes:
• 254-bed acute-care hospital at the Mishawaka Medical Center
• 58-bed acute-care hospital at the Plymouth Medical Center
• More than 85 providers in the Saint Joseph Physician Network

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Frequently Asked Questions

Is the salary disclosed for the Front Desk Receptionist, Therapy Clinic position at trinityhealth?
The salary for this Front Desk Receptionist, Therapy Clinic role at trinityhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Receptionist, Therapy Clinic position at trinityhealth located?
This Front Desk Receptionist, Therapy Clinic role at trinityhealth is based in Medical Offices Plymouth Medical Center. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Receptionist, Therapy Clinic role at trinityhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Receptionist, Therapy Clinic role in the IN_SJHS Saint Joseph Regional Medical Center, Inc. department at trinityhealth.
Which team or department does the Front Desk Receptionist, Therapy Clinic at trinityhealth belong to?
This Front Desk Receptionist, Therapy Clinic position is part of the IN_SJHS Saint Joseph Regional Medical Center, Inc. department at trinityhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Receptionist, Therapy Clinic position at trinityhealth?
Click the "Apply Now" button on this page. You will be redirected to trinityhealth's official application portal hosted on workday where you can submit your application directly.
When was the Front Desk Receptionist, Therapy Clinic job at trinityhealth posted?
This Front Desk Receptionist, Therapy Clinic position at trinityhealth was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Receptionist, Therapy Clinic
trinityhealth
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