Front Desk Receptionist
Serenity Mental Health Centers
Front Desk Receptionist
atipt· Outpatient Rehab - Multi-Site Scheduling Coordinator
About this role
Overview
The Front Desk Receptionist is responsible for the in-clinic customer service experience. The Front Desk Receptionist will greet, assist, and provide direction and information for patients, physicians, and other clinic visitors. The Front Desk Receptionist will also be responsible for point of service collection, patient paperwork and intake, and patient scheduling.
Responsibilities
• Greet and welcome patients, physicians, and other visitors when they arrive • Manage and facilitate patient scheduling, intake, and check-in processes, including answering general patient insurance and benefits questions• Collect patient co-pays • Make outbound phone calls to assist with scheduling of new and existing patients to allow for access to care • Answer inbound calls from the Access Management Team and partner to get patients scheduled to assist with patient plan of care adherence • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing • Ensure reception area is tidy and presentable
Qualifications
Minimum EducationRequired:• High School DiplomaPreferred:• Associate’s degree in a related field such as Healthcare or core sciences
Minimum ExperienceRequired:• NonePreferred:• Previous experience in an outpatient medical setting, physical therapy preferred
Knowledge Skills and Abilities• Strong customer service and interpersonal skills • Strong verbal and written communication skills• Hands-on experience with office equipment (e.g. computers, fax machines and printers)• Proficient in Microsoft Office Suite (Outlook, Word, etc)
Virtual Employee?
NoLocation/Org Data : Dept Number
02Responsibilities
• Greet and welcome patients, physicians, and other visitors when they arrive
• Manage and facilitate patient scheduling, intake, and check-in processes, including answering general patient insurance and benefits questions
• Collect patient co-pays
• Make outbound phone calls to assist with scheduling of new and existing patients to allow for access to care
• Answer inbound calls from the Access Management Team and partner to get patients scheduled to assist with patient plan of care adherence
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Ensure reception area is tidy and presentable
Frequently Asked Questions
Is the salary disclosed for the Front Desk Receptionist position at atipt?
The salary for this Front Desk Receptionist role at atipt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Receptionist position at atipt located?
This Front Desk Receptionist role at atipt is based in Greenville, SC, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Receptionist role at atipt full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Desk Receptionist role in the Outpatient Rehab - Multi-Site Scheduling Coordinator department at atipt.
Which team or department does the Front Desk Receptionist at atipt belong to?
This Front Desk Receptionist position is part of the Outpatient Rehab - Multi-Site Scheduling Coordinator department at atipt. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Receptionist position at atipt?
Click the "Apply Now" button on this page. You will be redirected to atipt's official application portal hosted on icims where you can submit your application directly.
When was the Front Desk Receptionist job at atipt posted?
This Front Desk Receptionist position at atipt was posted on Oct 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Receptionist
atipt
You'll be redirected to atipt's official application page on icims.