Food and Beverage Supervisor | Banquets
accorhotel
Front Desk/Reception Agent
About this role
Company Description
Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.
Job Description
Reporting to the Director, Front Office and Assistant Front Office Manager(s), responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service.
Greet, check in and settle guest accounts while ensuring all service standards are followed.
Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.
Handle guest requests, questions and concerns effectively and promptly.
Promote a professional team environment.
Follow department policies, procedures and service standards.
Performs any and all other tasks assigned by management.
Upholds the highest standard of internal and external customer service at all times.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
Qualifications
Proficient in the English Language (verbal & written), second language is an asset.
Previous experience and knowledge of Property Manager is an asset.
Required knowledge of Windows' Office Suite.
Must be able to handle multiple tasks in a dynamic, fast-paced environment
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Strong interpersonal and problem solving abilities
Able to stand for long periods, at least 8 hours per shift
Additional Information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Frequently Asked Questions
Is the salary disclosed for the Front Desk/Reception Agent position at accorhotel?
The salary for this Front Desk/Reception Agent role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk/Reception Agent position at accorhotel located?
This Front Desk/Reception Agent role at accorhotel is based in Amman, Amman, Amman Governorate, Jordan, Amman Governorate, jo. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk/Reception Agent role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk/Reception Agent role at accorhotel.
How do I apply for the Front Desk/Reception Agent position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Desk/Reception Agent job at accorhotel posted?
This Front Desk/Reception Agent position at accorhotel was posted on Jun 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk/Reception Agent
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.