Front Desk Associate

North Point Hospitality· Room Operations
Apply Now ↗
📍 AC Hotel by Marriott Nashville Downtown📍 Nashville, TNFULL TIME💰 USD 18–20

About this role


Why Join Us?

  • Free Parking / On Bus Route
  • Early Access to Earned Wages
  • Medical, Dental and Vision Insurance
  • Travel Discounts
  • 401K Match
  • PTO After 90 Days
  • Competitive Pay

What you'll do (mostly this...other duties may be assigned):

  • Uses technology to ensure best guest experience 
  • Greets and welcomes guests upon arrival.
  • Manages guest check-in, check-out and billing processes.
  • Handles sensitive guest information including room assignment and credit card/cash transactions.
  • Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.
  • Meets all in-service requirements, complies with all system policies and procedures.
  • General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores.


What we’re looking for:

  • High School Diploma
  • 2 years' experience in hotel front desk desired
  • A love for meeting new people and making meaningful connections
  • A positive attitude and natural flair for customer service
  • Reliability, integrity and a team spirit
  • Your best professional manners
  • Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
  • Ability to display a consistently caring and respectful attitude
  • Ability to act as a gracious host to guests, vendors and candidates for employment


About North Point Hospitality:

North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.

The pay range for this role is: $18-20 per hour
This is a full-time position

We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we’ll help you build a rewarding career!


Frequently Asked Questions

What is the salary for the Front Desk Associate role at North Point Hospitality?
The listed salary for this Front Desk Associate position at North Point Hospitality is USD 18–20. This is an FULL TIME role.
Where is the Front Desk Associate position at North Point Hospitality located?
This Front Desk Associate role at North Point Hospitality is based in AC Hotel by Marriott Nashville Downtown, Nashville, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Associate role at North Point Hospitality full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Front Desk Associate role in the Room Operations department at North Point Hospitality.
Which team or department does the Front Desk Associate at North Point Hospitality belong to?
This Front Desk Associate position is part of the Room Operations department at North Point Hospitality. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Associate position at North Point Hospitality?
Click the "Apply Now" button on this page. You will be redirected to North Point Hospitality's official application portal hosted on rippling where you can submit your application directly.
When was the Front Desk Associate job at North Point Hospitality posted?
This Front Desk Associate position at North Point Hospitality was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Associate
North Point Hospitality · 💰 USD 18–20
Apply for this role ↗

You'll be redirected to North Point Hospitality's official application page on rippling.