Front Desk Agent - Part Time - Hampton Inn & Suites Dulles
bfsaulhotels· Front Office
About this role
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
This is a part time position requiring AM/PM flexibility for scheduling including some weekends and holidays.
Responsibilities:
- Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.
- Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience:
- High school diploma or GED required.
- 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
- Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Frequently Asked Questions
What is the salary for the Front Desk Agent - Part Time - Hampton Inn & Suites Dulles role at bfsaulhotels?
The listed salary for this Front Desk Agent - Part Time - Hampton Inn & Suites Dulles position at bfsaulhotels is USD 18–18. This is an Part Time role.
Where is the Front Desk Agent - Part Time - Hampton Inn & Suites Dulles position at bfsaulhotels located?
This Front Desk Agent - Part Time - Hampton Inn & Suites Dulles role at bfsaulhotels is based in Sterling, Virginia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent - Part Time - Hampton Inn & Suites Dulles role at bfsaulhotels full-time or part-time?
This is listed as a Part Time position. It is posted as a Front Desk Agent - Part Time - Hampton Inn & Suites Dulles role in the Front Office department at bfsaulhotels.
Which team or department does the Front Desk Agent - Part Time - Hampton Inn & Suites Dulles at bfsaulhotels belong to?
This Front Desk Agent - Part Time - Hampton Inn & Suites Dulles position is part of the Front Office department at bfsaulhotels. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent - Part Time - Hampton Inn & Suites Dulles position at bfsaulhotels?
Click the "Apply Now" button on this page. You will be redirected to bfsaulhotels's official application portal hosted on lever where you can submit your application directly.
When was the Front Desk Agent - Part Time - Hampton Inn & Suites Dulles job at bfsaulhotels posted?
This Front Desk Agent - Part Time - Hampton Inn & Suites Dulles position at bfsaulhotels was posted on Oct 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent - Part Time - Hampton Inn & Suites Dulles
bfsaulhotels · 💰 USD 18–18
You'll be redirected to bfsaulhotels's official application page on Lever.