Front Desk Agent Overnight-Front Desk
About this role
Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
● Checking guests in, out and managing any wake-up call requests
● Answering phones and dealing with overnight guest queries
● Running night audit property management systems or manual equivalents
● Performing other duties such as concierge services and special guest requests
What We need from you:
● Accounting and mathematics skills for accurate auditing and payment processing
● Cash handling experience for counting and securing bank and processing cash payments
● Computer literacy, including familiarity with PMS software
● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
● Customer service experience
● Knowledge of hotel operations, offers and the local area
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
The hourly pay range for this role is $19 to $21.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Frequently Asked Questions
What is the salary for the Front Desk Agent Overnight-Front Desk role at IHG?
The listed salary for this Front Desk Agent Overnight-Front Desk position at IHG is USD 19–21. This is an Full time role.
Where is the Front Desk Agent Overnight-Front Desk position at IHG located?
This Front Desk Agent Overnight-Front Desk role at IHG is based in MD, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent Overnight-Front Desk role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Agent Overnight-Front Desk role at IHG.
How do I apply for the Front Desk Agent Overnight-Front Desk position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Front Desk Agent Overnight-Front Desk job at IHG posted?
This Front Desk Agent Overnight-Front Desk position at IHG was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent Overnight-Front Desk
IHG · 💰 USD 19–21
You'll be redirected to IHG's official application page on oraclecloud.