Front Desk Agent

mymvw· Marriott Resorts Hospitality Corporation
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📍 Marriott's Ko Olina Beach ClubFull time💰 USD 35+

About this role

Hourly Rate: $35.18

Hourly Wage: $35.18

Japanese/English bilingual skills required.

JOB SUMMARY 

   

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?   

 

If so, the Front Office at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.   

 

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.   

  • Where great benefits lead to a life fulfilled.

    • Competitive Pay

    • Medical/Dental/Vision/401K opportunities

    • Travel discounts

    • Credit Union Membership

    • Tuition Reimbursement

    • Professional Counseling & Family Support

    • Growth and Development Opportunities

  • Site Specific Perks

    • Free on-site employee parking

    • Discounts to onsite food outlets and services 

    • Complimentary soft drinks, coffee and tea

    • Quarterly team luncheon celebrations and awards

    • Complimentary work shoes

    • Discounted theme park tickets and rental cars

    • Community service opportunities

    • Sustainability awards - Audubon Green Lodging

CORE WORK ACTIVITIES 

  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.  

  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  • Speak using clear and professional language; answer telephones using appropriate etiquette.  

  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.  

  • Comply with quality assurance standards.  

  • Stand, sit, or walk for an extended period of time.  

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality. 
    Perform other reasonable job duties as requested by Supervisors. 

  • Must be able to speak fluent Japanese.   

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.   

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Frequently Asked Questions

What is the salary for the Front Desk Agent role at mymvw?
The listed salary for this Front Desk Agent position at mymvw is USD 35+. This is an Full time role.
Where is the Front Desk Agent position at mymvw located?
This Front Desk Agent role at mymvw is based in Marriott's Ko Olina Beach Club. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent role at mymvw full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Agent role in the Marriott Resorts Hospitality Corporation department at mymvw.
Which team or department does the Front Desk Agent at mymvw belong to?
This Front Desk Agent position is part of the Marriott Resorts Hospitality Corporation department at mymvw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent position at mymvw?
Click the "Apply Now" button on this page. You will be redirected to mymvw's official application portal hosted on workday where you can submit your application directly.
When was the Front Desk Agent job at mymvw posted?
This Front Desk Agent position at mymvw was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent
mymvw · 💰 USD 35+
Apply for this role ↗

You'll be redirected to mymvw's official application page on Workday.