French Customer Service

sutherland
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📍 Cairo, Cairo Governorate, EgyptFull time

About this role

Description de l'entreprise

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.

Description du poste

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.

Your day-to-day responsibilities will include:

  • 📞 Handling customer interactions with efficiency and empathy.
  • 🛠️ Providing tailored solutions to meet customer needs.
  • 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette.

If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!

Qualifications

🚀 We’re Hiring Talented People! 🌟
Fresh Grads are welcome to apply! 🎓

🔑 What we’re looking for:

✅ Fluency in French is a MUST! (B2/C1 level)
✅ Strong skills in Customer Service & Customer Support 🤝
✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯
✅ Problem-solving, active listening, & attention to detail 👂💡
✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️
✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬

💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟

Informations supplémentaires

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the French Customer Service position at sutherland?
The salary for this French Customer Service role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the French Customer Service position at sutherland located?
This French Customer Service role at sutherland is based in Cairo, Cairo Governorate, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the French Customer Service role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a French Customer Service role at sutherland.
How do I apply for the French Customer Service position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the French Customer Service job at sutherland posted?
This French Customer Service position at sutherland was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
French Customer Service
sutherland
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