Freight Forwarding Coordinator – Transborder & Automotive
rhe· 5621 Rhenus Logistics Canada Limited
About this role
What You Can Expect:
- Coordinate cross-border ground freight shipments end-to-end, including pickup, carrier assignment, border movement, delivery, and Proof of Delivery.
- Manage shipments between Canada, the United States, and Mexico, ensuring customer requirements and delivery timelines are met.
- Coordinate third-party carriers and transportation partners for FTL, LTL and other ground transportation requirements.
- Support automotive and time-critical shipments, proactively monitoring milestones and escalating potential service failures.
- Source carrier capacity and negotiate spot and transactional freight rates while balancing cost, capacity, and service requirements.
- Prepare, issue, and review Bills of Lading and other transportation/shipping documentation.
- Coordinate with customers, carriers, customs brokers, internal teams, and other stakeholders to support efficient cross-border movement.
- Track shipments proactively and provide customers with timely status updates, pre-alerts, and exception notifications.
- Troubleshoot delays, missed pickups/deliveries, border issues, carrier capacity challenges, and other operational exceptions.
- Monitor and obtain Proofs of Delivery and ensure shipment files are completed accurately and on time.
- Review carrier invoices, approve payables, reconcile transportation costs, and support accurate customer billing.
- Manage freight claims and service exceptions in accordance with company procedures.
- Maintain complete and accurate shipment records within the transportation/freight forwarding system.
- Identify recurring operational issues and work with internal teams and transportation partners to improve service and efficiency.
What You Bring:
- Minimum 3 years of hands-on freight forwarding experience, specifically coordinating ground/transborder shipments.
- Previous experience working for a freight forwarder, international logistics provider, or 3PL within a freight forwarding operation is required.
- Demonstrated experience coordinating Canada–U.S. and/or Canada–U.S.–Mexico cross-border freight.
- Experience managing shipments with third-party carriers from booking/pickup through final delivery.
- Strong working knowledge of FTL and LTL transportation, carrier coordination, freight rates, Bills of Lading, PODs, and shipment documentation.
- Experience supporting automotive customers, automotive freight, or time-critical/JIT transportation is strongly preferred.
- Working knowledge of cross-border transportation processes and coordination with customs brokers.
- Experience managing shipment exceptions, carrier delays, claims, accessorial charges, and other operational issues.
- Experience with freight forwarding, TMS, or transportation management systems.
- Strong customer communication skills and the ability to manage customer expectations in a time-sensitive operational environment.
- Excellent organization, attention to detail, and ability to independently manage multiple active shipments and priorities.
- Post-secondary education in Supply Chain Management, Logistics, International Transportation, or a related field is an asset.
Frequently Asked Questions
Is the salary disclosed for the Freight Forwarding Coordinator – Transborder & Automotive position at rhe?
The salary for this Freight Forwarding Coordinator – Transborder & Automotive role at rhe is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Freight Forwarding Coordinator – Transborder & Automotive position at rhe located?
This Freight Forwarding Coordinator – Transborder & Automotive role at rhe is based in Mississauga, ON, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Freight Forwarding Coordinator – Transborder & Automotive role at rhe full-time or part-time?
This is listed as a Full time position. It is posted as a Freight Forwarding Coordinator – Transborder & Automotive role in the 5621 Rhenus Logistics Canada Limited department at rhe.
Which team or department does the Freight Forwarding Coordinator – Transborder & Automotive at rhe belong to?
This Freight Forwarding Coordinator – Transborder & Automotive position is part of the 5621 Rhenus Logistics Canada Limited department at rhe. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Freight Forwarding Coordinator – Transborder & Automotive position at rhe?
Click the "Apply Now" button on this page. You will be redirected to rhe's official application portal hosted on workday where you can submit your application directly.
When was the Freight Forwarding Coordinator – Transborder & Automotive job at rhe posted?
This Freight Forwarding Coordinator – Transborder & Automotive position at rhe was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Freight Forwarding Coordinator – Transborder & Automotive
rhe
You'll be redirected to rhe's official application page on Workday.