Guest Service Expert Server
Marriott US and Can Campus
Food Beverage Sales Executive - The St. Regis Jakarta
About this role
POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Frequently Asked Questions
Is the salary disclosed for the Food Beverage Sales Executive - The St. Regis Jakarta position at Marriott US and Can Campus?
The salary for this Food Beverage Sales Executive - The St. Regis Jakarta role at Marriott US and Can Campus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Food Beverage Sales Executive - The St. Regis Jakarta position at Marriott US and Can Campus located?
This Food Beverage Sales Executive - The St. Regis Jakarta role at Marriott US and Can Campus is based in Daerah Khusus Ibukota Jakarta, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Food Beverage Sales Executive - The St. Regis Jakarta role at Marriott US and Can Campus full-time or part-time?
This is listed as a Full time position. It is posted as a Food Beverage Sales Executive - The St. Regis Jakarta role at Marriott US and Can Campus.
How do I apply for the Food Beverage Sales Executive - The St. Regis Jakarta position at Marriott US and Can Campus?
Click the "Apply Now" button on this page. You will be redirected to Marriott US and Can Campus's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Food Beverage Sales Executive - The St. Regis Jakarta job at Marriott US and Can Campus posted?
This Food Beverage Sales Executive - The St. Regis Jakarta position at Marriott US and Can Campus was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Food Beverage Sales Executive - The St. Regis Jakarta
Marriott US and Can Campus
You'll be redirected to Marriott US and Can Campus's official application page on oraclecloud.