Automation Engineer Co-op/Intern
Nokia Corporation
FN Care Technology Expert
About this role
Nokia of America Corporation, FN Care Technology Expert, Dallas, TX.
Analyze and troubleshoot complex broadband access field issues remotely for optical network terminal and fixed wireless access products.
Collaborate closely with other teams to drive issue resolution.
Reproduce and isolate issues in lab environments for deeper analysis.
Create and manage high-quality Jira tickets, ensuring timely follow-up and resolution with R&D.
Conduct root cause analysis and recommend corrective actions.
Develop and maintain knowledge base content to enhance team efficiency and customer support.
Define diagnostic requirements and collaborate with product teams to enhance debugging capabilities.
Work with the Care Innovation team to integrate Automation/AI for improved Care delivery.
Participate in on-call weekend rotation (48 hrs) every 1.5 months. #LI-DNI
experience.
Must have 2 years of experience debugging LTE and 5G network structure, core network, radio network, and distributed antenna issues;
Must have 2 years of experience using networking concepts, including Ethernet, TCP/IP, IPV4, and IPV6, to isolate issues;
Must have 2 years of experience in RF propagation modelling and interference analysis for 5G/4G network;
Must have 2 years of experience troubleshooting WiFi related issues;
Must have 1 year of experience in LTE and 5G signaling.
Employer will accept any suitable combination of education, training, or experience.
TO APPLY: Email CV to us.jobs@nokia.com with Job Code TX26-2509554 in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive benefits package: https://www.nokia.com/careers/our-locations/united-states/
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Frequently Asked Questions
Is the salary disclosed for the FN Care Technology Expert position at Nokia Corporation?
The salary for this FN Care Technology Expert role at Nokia Corporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the FN Care Technology Expert position at Nokia Corporation located?
This FN Care Technology Expert role at Nokia Corporation is based in United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the FN Care Technology Expert role at Nokia Corporation full-time or part-time?
This is listed as a Full time position. It is posted as a FN Care Technology Expert role at Nokia Corporation.
How do I apply for the FN Care Technology Expert position at Nokia Corporation?
Click the "Apply Now" button on this page. You will be redirected to Nokia Corporation's official application portal hosted on oraclecloud where you can submit your application directly.
When was the FN Care Technology Expert job at Nokia Corporation posted?
This FN Care Technology Expert position at Nokia Corporation was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
FN Care Technology Expert
Nokia Corporation
You'll be redirected to Nokia Corporation's official application page on oraclecloud.