Floor Manager - One ABC

Aditya Birla Group
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📍 Thane, Maharashtra, India
Sales Team Management Leadership Floor manager Health Insurance

About this role

Key Result Areas * 

Supporting Actions*

Drive Team Performance & Sales Productivity

• Conduct daily huddles to communicate targets and priorities.

• Monitor individual and team KPIs such as sales, conversions, productivity, and adherence.

• Coach team leaders and agents to improve performance and achieve business goals.

• Implement action plans to address performance gaps.

Ensure Operational Excellence & Customer Experience

Monitor call quality, service levels, and operational metrics.

• Resolve customer escalations in a timely and professional manner.

• Ensure adherence to SOPs, quality standards, and turnaround times.

• Drive process improvements to enhance operational efficiency and customer satisfaction.

Develop Team Capability & Engagement

• Identify training and development needs through performance reviews.

• Conduct regular coaching sessions and provide constructive feedback.

• Recognize and reward high performers to boost motivation.

• Foster a collaborative, positive, and high-performance work environment through engagement initiatives.

Ensure Compliance & Performance Reporting

• Ensure compliance with insurance regulations, company policies, and internal controls.

• Monitor adherence to process and regulatory requirements.

• Analyze operational and sales performance trends using MIS reports.

• Share insights and recommendations with management to drive continuous improvement.



Frequently Asked Questions

Is the salary disclosed for the Floor Manager - One ABC position at Aditya Birla Group?
The salary for this Floor Manager - One ABC role at Aditya Birla Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Floor Manager - One ABC position at Aditya Birla Group located?
This Floor Manager - One ABC role at Aditya Birla Group is based in Thane, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Floor Manager - One ABC position at Aditya Birla Group?
Click the "Apply Now" button on this page. You will be redirected to Aditya Birla Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the Floor Manager - One ABC job at Aditya Birla Group posted?
This Floor Manager - One ABC position at Aditya Birla Group was posted on Jul 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Floor Manager - One ABC
Aditya Birla Group
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