Fleet Manager
About this role
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
As our fleet service continues to grow and develop, we are strengthening our team to ensure that fleet operations are managed in a structured, efficient, and scalable way. We are looking for an experienced Fleet Manager with strong expertise in fleet management who will be responsible for building, organizing, and leading the fleet function. The ideal candidate will bring strong operational knowledge, excellent leadership skills, and the ability to establish robust processes that can support the growth of the service. Beyond day-to-day vehicle and driver management, you will elevate service quality, institutionalize rigorous standards, and mentor a high-performing team to deliver operational excellence.
In this role, you'll;
- Drive Strategic Leadership: Architect and scale the Fleet department to ensure seamless operations during rapid expansion.
- Optimize Processes: Design and implement standardized protocols to maximize efficiency and service consistency.
- Command Operational Management: Orchestrate daily vehicle and driver allocations to meet dynamic business demands.
- Ensure Fleet Availability: Maximize asset uptime through proactive resource planning and meticulous continuity strategies.
- Spearhead Maintenance Oversight: Execute comprehensive preventive and corrective maintenance programs to preserve asset value.
- Monitor Performance: Audit driver performance to ensure strict compliance with safety standards and internal policies.
- Manage Vendor Relations: Negotiate and manage strategic partnerships with garages, dealerships, and insurers.
- Uphold Financial Accountability: Administer fleet budgets and lead cost-optimization initiatives to improve profitability.
- Report on KPIs: Establish and monitor key performance indicators to provide data-driven insights to senior leadership.
- Enforce Regulatory Compliance: Ensure total adherence to local transportation laws and internal safety regulations.
- Lead Strategic Planning: Forecast requirements and contribute to long-term procurement and expansion strategies.
- Mitigate Risk: Identify vulnerabilities and implement robust measures to protect company assets and reputation.
- Foster Team Development: Coach the fleet team to build a culture of accountability and professional growth.
- Solve Operational Challenges: Address complex issues with timely, scalable, and data-backed solutions.
Key details
- Location: Abidjan
- Work authorization in Côte d’Ivoire is required.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now! We subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- Bachelor’s degree in Logistics, Transport Management, Operations, Business Administration, or a related field.
- Demonstrate 3–5 years of progressive experience in fleet, transport, or large-scale operations management.
- Fluency in French with an ideally good command of English.
- Showcase a proven track record in managing drivers and external service providers.
- Maintain deep knowledge of vehicle maintenance, insurance, and compliance documentation.
- Exhibit proficiency in budget administration and complex vendor contract management.
- Develop and refine operational processes from the ground up with a focus on scalability.
- Apply an analytical mindset to identify trends and drive performance through KPIs.
- Lead with a proactive, highly structured, and service-oriented approach.
- Communicate effectively and negotiate with diverse stakeholders and partners.
You might be a good fit if you
- Demonstrate tenacity and a willingness to go the distance to get something done.
- Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
- Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.
- Are analytical in your approach to problems.
- Are excessively detail-oriented and seek to achieve excellence in everything you do.
- Have developed processes and training with minimal guidance and have implemented them in an office environment.
- Are a diplomatic team player who can also work autonomously.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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