First Line Manager (Specialty BU, Ho Chi Minh)

Job Description Summary

-The First Line Sales Manager (FLM) drives sales performance by leading a diverse commercial team and engaging with key stakeholders to drive tailored customer experiences and deliver value. They recruit, develop, retain and coach individuals to successfully deliver on strategic and commercial territory objectives. They instill a culture of high performance and accountability that inspires and motivates the team to execute on customer-centric brand strategy and tactics in a compliant and ethical way. The FLM leads, executes and follows up on brand strategy and tactics in their regions, sharing field insights in order to drive customer engagement and performance.

Job Description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

 

As the First Line Manager, you will play a pivotal role in leading and developing our field force team, driving performance, and ensuring effective execution of our business strategies. This is a leadership role for someone passionate about coaching, customer engagement, and operational excellence.

 

Key Responsibilities:

Your responsibilities include, but not limited to:

• Execute weekly calls with Medical Representatives to share feedback and align priorities
• Lead and motivate the area team by collaborating with Marketing, Medical, FFE, and Training teams.
• Communicate business strategies effectively through regular cycle meetings.
• Drive top-line performance in the primary care area through strategic resource allocation and training.
• Manage people-related processes including recruitment, retention, and development.
• Support pre-launch planning for new product introductions.
• Consolidate weekly reports from Medical Representatives for senior management updates
• Share market and competitive intelligence regularly.
• Build and maintain strong relationships with key customers.
• Provide coaching and guidance to ensure team compliance.
• Perform additional tasks/projects as assigned by direct or functional managers

Requirements:

• Bachelor’s degree in Pharmacy.
• Minimum of 5 years of experience in the healthcare industry, with at least 3 years in a management role within the pharmaceutical sector. Experience in managing mid-sized sales teams with a proven and documented track record of success.
• Experience in specialty care products, particularly Oncology, Hematology, Immunology, or other specialty therapeutic areas, is highly preferred.
• Familiarity with the tender process and related commercial procedures.
• Strong command of both English and Vietnamese, written and spoken.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!   

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. 

#Sandoz 

Skills Desired