Financial Counselor
acadiahealthcare
Financial Counselor
acadiahealthcare· Billing
About this role
Overview
Financial Counselor - 100% Onsite Role - Mon-Fri Full-time
We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is responsible for insurance verification, financial counseling, upfront collections, payment arrangements, and maintaining accurate patient financial records.
The ideal candidate combines strong financial counseling and collections expertise with a genuine desire to help others. Because this is a patient-facing role within a behavioral health environment, we are seeking someone who demonstrates compassion, empathy, patience, and emotional intelligence while assisting patients through challenging situations. Three years of collecting experience is required for this role, five years is preferred.
Responsibilities
Responsibilities
- Verify insurance benefits and audit admission paperwork for accuracy and completeness.
- Review and update patient demographic and insurance information in the patient accounting system.
- Counsel patients and guarantors regarding insurance coverage, benefits, out-of-pocket costs, and payment options.
- Collect deductibles, copays, coinsurance, and other patient balances.
- Complete financial assistance applications and verify income and expense documentation.
- Prepare charity care, administrative adjustment requests, and payment arrangements as needed.
- Maintain collection, charity, and adjustment logs and review activity with leadership.
- Analyze account information and take appropriate action to support timely payment and reimbursement.
Qualifications
Qualifications
- High school diploma or equivalent required.
- 3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required.
- Extensive knowledge of Commercial Insurance and Medicaid required.
- Strong customer service, communication, and problem-solving skills.
- Ability to explain complex insurance and financial information to patients and families.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
AHMKT
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Frequently Asked Questions
Is the salary disclosed for the Financial Counselor position at acadiahealthcare?
The salary for this Financial Counselor role at acadiahealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Financial Counselor position at acadiahealthcare located?
This Financial Counselor role at acadiahealthcare is based in Center Point, TX, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Financial Counselor role at acadiahealthcare full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Financial Counselor role in the Billing department at acadiahealthcare.
Which team or department does the Financial Counselor at acadiahealthcare belong to?
This Financial Counselor position is part of the Billing department at acadiahealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Financial Counselor position at acadiahealthcare?
Click the "Apply Now" button on this page. You will be redirected to acadiahealthcare's official application portal hosted on icims where you can submit your application directly.
When was the Financial Counselor job at acadiahealthcare posted?
This Financial Counselor position at acadiahealthcare was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Financial Counselor
acadiahealthcare
You'll be redirected to acadiahealthcare's official application page on icims.