Finance Collections Specialist

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

We are seeking a Collections Specialist that will be responsible for providing customer service regarding collection issues, process and review account adjustments, and resolving invoice discrepancies. They are responsible for reducing the delinquency of assigned accounts. This individual must communicate effectively with Treasury management regarding customer accounts in a timely manner. The successful candidate will be able to build relationships with our partners and clients and ensure timely payment.

What it Means to Work for EisnerAmper:

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
• You will have the flexibility to manage your days in support of our commitment to work/life balance
• You will join a culture that has received multiple top “Places to Work” awards
  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
  • We understand that embracing our differences is what unites us as a team and strengthens our foundation
  • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will be Responsible For:

• Monitor accounts to identify outstanding debts
• Investigate and reconcile client data
• Find and contact clients to ask about their payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer payment issues
• Update account notes and collection efforts
• Report on collection activity and accounts receivable status
• Calls to request payment dates for outstanding invoices (invoices >60 days)
• Escalating past due balances to AR Senior Manager and Partner
• Follow-up with colleagues for information client needs to process payment

Basic Qualifications:

• High School Diploma or equivalent
• 5+ years of experience in billing/collections

Preferred/Desired Qualifications:

• Proven experience as a Collection Specialist
• Knowledge of billing procedures and collection techniques
• Familiarity with laws related to debt collection
• Working knowledge of SAP, knowledge of High Radius a plus
• Advanced Excel skills (formulas, pivot tables)
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

About our Finance Team:

The EisnerAmper Finance Group’s mission is to “be the best” by providing fast and accurate financial data and insights to support business decisions at every level of the firm. By exercising a genuine care for our colleagues and clients, we can be the best partners, innovators and versions of ourselves. 

Between our strategic curiosity, creative mindsets and deep understanding of every aspect of the business, we examine finances in a different way than your average team. We see success by encouraging, creating and presenting disruptive new ideas that challenge the status quo and seeing them through completion. Whether it’s rethinking an old process, implementing automation or creating new models, all EisnerAmper Finance colleagues play a direct role in both the client and firm’s growth. 

Because we function in a cohesive culture that is based on trust and accountability, we can not only identify ways for growth as a department but also as individuals, while earning lasting visibility for our accomplishments.  

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. 

Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients. 

Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com  

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