Field Service Technician Madrid

kardex· ES1 Kardex Sistemas S.A.U.
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🌍 Remote📍 San Fernando de Henares (Madrid)📍 Spain, RemoteFull time

About this role

As a Service Technician, you provide technical support for our products, applications and service solutions to our customers.
In case a team is working at customers site one person needs to be the leader on site with the following responsibilities:
The leader on site will be responsible for the wellbeing of Kardex employees, subcontractors and 3rd parties involved with Kardex Business
The leader on site will be the liaison between Kardex Remstar and the customer and must ensure all works are carried out safely and in accordance to local law and the core values.

Your tasks

Job Description
Preventative & corrective maintenance of Kardex systems & solutions
•    Complete jobs in a timely manner according to set quality standards
•    Customer training (Operator, Health & Safety, Maintenance etc.)
•    Generate leads
•    Administrative management tasks (reporting, personal spare parts inventory, etc.)
•    Provide remote diagnostics (via phone or remote connection)
•    On-call service to customers
•    PLC troubleshooting & diagnostics
•    Basic Software troubleshooting
•    Understand, promote and advise on Kardex Remstar products and services
•    Adhere to local Health and safety regulations
•    Positively represent the company with all external & internal stakeholders
•    Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
•    Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
•    Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
•    Act as a trusted advisor

Your profile

Frequently Asked Questions

Is the salary disclosed for the Field Service Technician Madrid position at kardex?
The salary for this Field Service Technician Madrid role at kardex is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Field Service Technician Madrid job at kardex remote?
Yes, this Field Service Technician Madrid position at kardex is remote, with team members based in San Fernando de Henares (Madrid), Spain, Remote. You can work from home or anywhere in the supported regions.
Is the Field Service Technician Madrid role at kardex full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Technician Madrid role in the ES1 Kardex Sistemas S.A.U. department at kardex.
Which team or department does the Field Service Technician Madrid at kardex belong to?
This Field Service Technician Madrid position is part of the ES1 Kardex Sistemas S.A.U. department at kardex. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Technician Madrid position at kardex?
Click the "Apply Now" button on this page. You will be redirected to kardex's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Technician Madrid job at kardex posted?
This Field Service Technician Madrid position at kardex was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Technician Madrid
kardex
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You'll be redirected to kardex's official application page on Workday.