Field Service Technician I

Field Service Technician I

Location: United States (Travel Required)

Full-Time

$1,000 sign-on bonus, paid after your first 120 days

About AdeptAg

AdeptAg LLC is a North American leader in controlled environment agriculture, delivering innovative automation, growing, and irrigation solutions to growers across the U.S. and Canada. Recognized as the industry leader in customer service, we are committed to technical excellence and building lasting partnerships with every grower we support. Our Field Service team is central to that mission.

The Role

The Field Service Technician I installs, maintains, and troubleshoots complex automated systems at greenhouse and nursery sites across the U.S. and Canada. This field-based role requires strong electro-mechanical expertise, the ability to work independently, and comfort with 50% or more travel, depending on seasonality. It offers excellent opportunities for technical growth.

Key Responsibilities

Installation and System Integration

• Install, integrate, and commission automated systems (conveyors, hoppers, potting machines, transplanters, camera grading systems) in greenhouse and nursery environments
  • Collaborate with engineering teams during implementation

Troubleshooting and Maintenance

• Diagnose and resolve hardware and programming issues; perform repairs, upgrades, and preventive maintenance
  • Troubleshoot electrical systems (VFDs, PLCs, photo-eyes, encoders) and mechanical systems (pneumatic actuators, motors, gearboxes, chain drives)
  • Identify root causes and implement corrective actions

Customer Support and Training

• Provide onsite technical support; train operators on equipment setup and operation
  • Communicate clearly with customers and proactively with Remote Support and home office teams

Documentation and Continuous Improvement

• Accurately document service activities and support engineering with product improvement feedback
  • Represent AdeptAg professionally at all customer sites and during Remote Support

Travel Requirements

• 50%+ travel per month, depending on seasonality, anywhere in the U.S. or Canada; occasional weekends as needed
  • Valid driver’s license required; passport may be required within 90 days of hire
  • Travel expenses (fuel, lodging, meals) covered directly via company card

Education and Experience

• Associate’s degree in Electronics, Mechatronics, Automation; or Multi-Craft or equivalent trade certification experience and knowledge
  • 2+ years of hands-on electro-mechanical experience, including automated system installation and troubleshooting
  • Experience in commercial greenhouse or nursery environments preferred

Technical Skills and Competencies

• Strong electro-mechanical troubleshooting on electrical and mechanical systems
  • Able to read and interpret technical drawings and schematics
  • Self-directed with strong time management; with a ‘can do’ attitude
  • Clear communicator with a professional, accountable approach

Why Join AdeptAg
• Generous 401(k) with company-paid contribution
• Medical, dental, and vision coverage
• Company-paid life insurance
• Voluntary life, accident, and disability insurance options
• Opportunity to work with advanced automation technology
• Significant technical growth and advancement potential
• Stable and growing North American organization

If you’re a motivated technician with strong electro-mechanical skills and a passion for hands-on problem solving, we’d love to hear from you.

Equal Opportunity Employer

AdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.