Field Service Technician
Test-Fuchs Corp.
Field Service Technician
lnw· Global Draw Limited
About this role
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Location: WD, AL, LU, SG, MK postcodes- please note to apply, you must live in one of the above postcodes.
Hours: 40 per week, rolling 5 days out of 7
Do you enjoy solving problems, working with technology, and being out on the road rather than behind a desk?
Join Light & Wonder as a Field Service Technician and build a career with a global leader in gaming and entertainment technology. Whether you're an experienced technician or looking for an opportunity to develop new skills, we'll invest in your training and help you grow in a rewarding technical career.
You'll spend your days supporting customers across Greater London, diagnosing faults, carrying out repairs, and ensuring our products are performing at their best. If you're self-motivated, enjoy meeting new people, and take pride in fixing things, we'd love to hear from you.
We're currently looking for technicians to cover the WD, AL, LU,SG, MK postcode areas, working a rolling 5 out of 7 day pattern.
We're looking for people who share our values:
Dare to be Bold - We bring courage to work every day and aim for the extraordinary.
Uphold Integrity - We act with accountability, respect, and honesty in everything we do.
Never Settle - We continuously challenge ourselves to improve and innovate.
Celebrate Perspectives - We value diverse thinking and different viewpoints.
Win as a Team - We support one another and succeed together
What You'll Do
Install, service, and repair gaming and betting terminals across customer sites.
Complete new venue installations to the highest standards.
Carry out preventative maintenance and respond quickly to service requests.
Diagnose and resolve technical issues, ensuring minimal disruption for customers.
Coordinate equipment removals and upgrades when required.
Build strong relationships with customers, providing clear updates and operational guidance.
Accurately record service visits, maintenance activities, and customer feedback.
Travel across your designated region, managing your daily schedule effectively.
What You'll Bring
A genuine interest in technology and troubleshooting.
Strong customer service skills and confidence communicating with a wide range of people.
The ability to work independently and manage your own workload.
Good organisation and time management skills.
A proactive approach to problem-solving and delivering excellent service.
A full UK driving licence.
Experience in IT, electronics, engineering, maintenance, delivery, or another field-based role would be advantageous, but isn't essential.
Qualifications
A full valid UK driving license
Live in one of these postcodes: N, E, IG, EN, WD, AL, LU, SG, MK
How You’ll Grow
Gain specialist training on industry-leading gaming and betting technology.
Develop valuable technical, diagnostic, and fault-finding skills that can support a long-term career in engineering and field service.
Build experience working independently while developing strong customer relationship and service management skills.
What we can offer you!
Annual performance bonus
25 days' holiday plus bank holidays
1 day paid leave to work on charitable projects
1 day paid for personal celebration e.g. birthdays
Half Day for Health, encouraging you to take time away for you and your wellbeing
Up to 8% employer pension contributions
A reward platform offering cycle to work, shopping and lifestyle discounts/cashback
Remote GP access alongside a wellbeing platform
Private Medical Insurance
Elective benefits including Tastecard, travel insurance, dental insurance and Give As You Earn
Employee Assistance Programme (EAP)
Light & Wonder are an Equal Opportunity Employer and encourage applications from all walks of life regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you are invited to an interview, please let us know if there are any reasonable adjustments, we can make to the recruitment process that will enable you to perform to the best of your ability.
Frequently Asked Questions
Is the salary disclosed for the Field Service Technician position at lnw?
The salary for this Field Service Technician role at lnw is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Technician position at lnw located?
This Field Service Technician role at lnw is based in London, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Technician role at lnw full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Technician role in the Global Draw Limited department at lnw.
Which team or department does the Field Service Technician at lnw belong to?
This Field Service Technician position is part of the Global Draw Limited department at lnw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Technician position at lnw?
Click the "Apply Now" button on this page. You will be redirected to lnw's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Technician job at lnw posted?
This Field Service Technician position at lnw was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Technician
lnw
You'll be redirected to lnw's official application page on Workday.