Field Service Technician

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๐Ÿ“ Dubai, United Arab EmiratesFull time

About this role

Job Description:ย 

  • Provide service-related assistance by way of phone support.ย 
  • Attend field breakdowns and repair crane in a timely manner.
  • Maintain service reports and submit these in a timely manner upon completion of repair.ย 
  • Provide feedback on component failure.ย 
  • Train distributors in the commissioning of the first new product.
  • Analyse and troubleshoot warranty problems when beyond the scope of the distributor or customer.
  • Interact with MCG based personnel on matters pertaining to service materials, product requirements, availability, and code compliance.ย 
  • Plans & coordinates activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties.ย 
  • Analyses reports of technical problems to determine trends affecting future design, production, service, and maintenance processes and recommends modifications to eliminate future problems.ย 
  • Perform other ad-hoc duties as assigned.ย 

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Job Requirement:ย 

  • High School with 5 years or greater of technical service & support related working experience preferably in the crane industry or heavy equipment industry.
  • OEM or dealer experience in heavy equipment/Crane background is advantageous.
  • Specialist training in the crane industry or on Manitowoc Cranes is advantageous.ย 
  • Trade certificate in either Mechanical or Electrical trades, with a high level of automotive and Canbus electrical diagnostic skills.
  • Fault finding and diagnostic skills in Electrical, hydraulic, engine, drive-line, braking and general maintenance and repairs in Heavy equipment or LBCC and Mobile Cranes.
  • Ability to read and work with electronic and hydraulic schematics.

Frequently Asked Questions

Is the salary disclosed for the Field Service Technician position at Manitowoc?
The salary for this Field Service Technician role at Manitowoc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Technician position at Manitowoc located?
This Field Service Technician role at Manitowoc is based in Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Technician role at Manitowoc full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Technician role at Manitowoc.
How do I apply for the Field Service Technician position at Manitowoc?
Click the "Apply Now" button on this page. You will be redirected to Manitowoc's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Field Service Technician job at Manitowoc posted?
This Field Service Technician position at Manitowoc was posted on Aug 31, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Field Service Technician
Manitowoc
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