Field Service Technician
Test-Fuchs Corp.
Field Service Technician
carrier· 0856 Viessmann Limited
About this role
Field Service Technician
Location: Home-Based (Covering SL, GU, KT, TW, CR postcode areas)
Travel: Regional coverage – UK customer sites
Employment Type: Full-Time
About Carrier
At Carrier, we are committed to delivering innovative solutions that improve the way people live, work, and interact with their environments. As a global leader in intelligent climate and energy solutions, we create products and services that support comfort, efficiency, and sustainability.
About the Role
As a Field Service Technician, you will be responsible for delivering high-quality technical support to our customers by completing warranty and chargeable repairs, breakdowns, and service activities.
This is a home-based role, where you will start and finish your working day from your home location while travelling to customer sites across your assigned geographical area. You will have a high level of autonomy, using your technical expertise to diagnose issues, resolve problems, and ensure exceptional customer service is delivered at every opportunity.
A full UK driving licence is essential for this role.
Key Responsibilities
- Complete warranty and chargeable repairs, breakdowns, and service visits
- Diagnose technical issues and coordinate effective solutions to ensure timely resolution
- Maintain accurate service records, reports, and performance documentation
- Provide professional and reliable customer support while representing Carrier’s values
- Deliver best-in-class customer service at every interaction
- Work collaboratively with internal teams, including Sales and Service teams, to support business growth
- Identify opportunities to improve customer satisfaction and operational performance
Required Qualifications & Experience
- ACS Qualified Gas Engineer certification required
- CCN1 and CENWAT mandatory
- LPG and Commercial qualifications desirable
- Demonstrable technical experience gained within the HVAC, heating, or related industry
- Strong fault-finding and problem-solving skills
- High attention to detail with a commitment to quality and safety
- Excellent communication and customer service skills
- Ability to work independently while managing a regional workload
Desirable Skills & Experience
- Heat Pump experience
- F-Gas certification
- Experience working with modern heating and energy-efficient technologies
Why Join Carrier?
At Carrier, you will have the opportunity to work with industry-leading technology, develop your technical expertise, and be part of a team focused on creating sustainable solutions for customers worldwide.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Frequently Asked Questions
Is the salary disclosed for the Field Service Technician position at carrier?
The salary for this Field Service Technician role at carrier is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Technician position at carrier located?
This Field Service Technician role at carrier is based in UK Home Based, Home Based, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Technician role at carrier full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Technician role in the 0856 Viessmann Limited department at carrier.
Which team or department does the Field Service Technician at carrier belong to?
This Field Service Technician position is part of the 0856 Viessmann Limited department at carrier. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Technician position at carrier?
Click the "Apply Now" button on this page. You will be redirected to carrier's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Technician job at carrier posted?
This Field Service Technician position at carrier was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Technician
carrier
You'll be redirected to carrier's official application page on Workday.