Field Service Representative - Residential

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with
nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group
designs and implements innovative solutions for decarbonization, depollution, and resource
regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia’s Water Technology Business brings together a dedicated team of
experienced professionals committed to tackling the world’s most complex challenges related to water
scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more
sustainable future.

Job Description

Job Summary:
As a Field Service Representative, you’ll be on the front lines providing operations and maintenance
expertise on water treatment systems for one of our customers from one of a variety of industries. This
mission critical role involves working on a variety of technologies including, media filtration, wastewater,
softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and
ultrafiltration (UF).

Key Characteristics
● Conduct maintenance and calibration activities
● Consult with customer management and operation teams
● Excellent mechanical know how and problem-solving skills
● Ensure contract compliance of volume and quality specifications
● Operate, monitor, and optimize equipment performance

Duties & Responsibilities
● Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air
compressors, ejectors, process pumps, blowers, and instrumentation
● Create and maintain site paperwork, and provide customers with detailed technical summaries
of work performed
● Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
● Monitor and maintain chemical injection systems
● Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in
addition to various other site-specific testing requirements
● Enter and complete work orders in Maintenance Program (MaintainX)

● Other duties as assigned
Knowledge, Skills & Abilities Required
● 2 years of experience in Industrial, oil field, refineries, chemical plants
● Electrical, chemical, and/or mechanical experience
● Basic computer skills (email, data entry, online training, EHS reporting)
● Able to lift 50lbs

Qualifications

Preferred Skill
● Forklift Experience/Training
Education & Experience Required:
● High School Diploma / GED / Home School Certification OR international equivalent 2+ years’
experience of service/maintenance or equivalent in an industrial environment
● Current TWIC Card is required
● Current Driver’s License

Preferred:
● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in
Instrumentation, electrical, mechanical

Additional Information

● 5% travel (training/other site visits)
● Hot, dirty, loud, moving equipment
● Working with chemicals for water treatment

Working Hours - 4 on / 4 off with a monthly rotation of day / night shift. 

6am to 6pm day shift

6pm to 6am night shift

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.