Field Service Representative (R5748)
shieldai· Deployed Operations
About this role
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
The Taiwan Field Service Representative (FSR) is responsible for providing on-site operational, technical, and customer support for Shield AI's V-BAT Unmanned Aircraft System (UAS) in Taiwan. This position serves as the primary interface between Shield AI and the customer, ensuring safe flight operations, mission success, and exceptional customer support while strengthening long-term customer relationships.
The Taiwan FSR will support aircraft operations, maintenance, customer training, and technical troubleshooting while coordinating closely with Engineering, Fleet Support, Program Management, Security, and Deployed Operations. This position requires a highly motivated individual capable of operating independently in a dynamic international environment while representing Shield AI's values and professionalism.
The Taiwan FSR will also support the development of customer proficiency by mentoring operators and maintainers, assisting with training events, and ensuring customers are able to safely and effectively operate the V-BAT system.
The Taiwan FSR will support aircraft operations, maintenance, customer training, and technical troubleshooting while coordinating closely with Engineering, Fleet Support, Program Management, Security, and Deployed Operations. This position requires a highly motivated individual capable of operating independently in a dynamic international environment while representing Shield AI's values and professionalism.
The Taiwan FSR will also support the development of customer proficiency by mentoring operators and maintainers, assisting with training events, and ensuring customers are able to safely and effectively operate the V-BAT system.
Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
Frequently Asked Questions
Is the salary disclosed for the Field Service Representative (R5748) position at shieldai?
The salary for this Field Service Representative (R5748) role at shieldai is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Representative (R5748) position at shieldai located?
This Field Service Representative (R5748) role at shieldai is based in Taipei. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Representative (R5748) role at shieldai full-time or part-time?
This is listed as a International EOR position. It is posted as a Field Service Representative (R5748) role in the Deployed Operations department at shieldai.
Which team or department does the Field Service Representative (R5748) at shieldai belong to?
This Field Service Representative (R5748) position is part of the Deployed Operations department at shieldai. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Representative (R5748) position at shieldai?
Click the "Apply Now" button on this page. You will be redirected to shieldai's official application portal hosted on lever where you can submit your application directly.
When was the Field Service Representative (R5748) job at shieldai posted?
This Field Service Representative (R5748) position at shieldai was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Representative (R5748)
shieldai
You'll be redirected to shieldai's official application page on Lever.