Field Service Engineer III

xylem· Xylem Services USA LLC
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📍 Boston, MA📍 Randolph, MassachusettsFull time💰 USD 100K–125K

About this role

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem does not provide visa sponsorship for this position

The Role

The Field Service Engineer is responsible for designing and optimizing processes for efficient operations, troubleshooting and solutioning Electrical & Instruments (E&I) issues at an operating water plant, and supporting facility operations

This role involves Control Panel experience and a combination of troubleshooting, maintenance on "Electrical and Instrumentation" systems, and altering/ navigating controls programming. Also will service reverse osmosis and water filtration equipment


What You'll Do:

  • Troubleshooting and solutioning of electrical and instrumentation systems
  • Programming support (PLC,VFD, MCP etc.)
  • Reverse Osmosis and Water Filtration equipment
  • Controls narrative suggestions and improvement implementation
  • Collaborate with cross-functional teams
  • Installation of electrical components
  • Troubleshoot and resolve production issues
  • Safety and Environmental Compliance
  • Ensure compliance with safety regulations and protocols
  • Develop and implement quality control procedures
  • Ensure accurate instrumentation consistency and quality standards are met
  • Technical Support
  • Provide technical support to colleagues and clients
  • Train and educate team members on new processes or products
  • Documentation and Reporting: maintain accurate records and documentation
  • Prepare reports on production processes and results
  • Present findings and recommendations to management or clients.

What You'll bring:

  • 3 year’s experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
  • Preferred Bachelor's degree in Engineering 
  • Strong analytical and problem solving skills.
  • Proficiency in data analysis and simulation software.
  • Knowledge of physical chemical water plants.
  • Excellent communication and teamwork abilities.

Travel: 50% of the time, typically home on weekends


Company Service Vehicle will be provided

The estimated salary range for this position is $100k to $125k. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

#LI-JO2

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

  

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation 

Frequently Asked Questions

What is the salary for the Field Service Engineer III role at xylem?
The listed salary for this Field Service Engineer III position at xylem is USD 100K–125K. This is an Full time role.
Where is the Field Service Engineer III position at xylem located?
This Field Service Engineer III role at xylem is based in Boston, MA, Randolph, Massachusetts. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Engineer III role at xylem full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Engineer III role in the Xylem Services USA LLC department at xylem.
Which team or department does the Field Service Engineer III at xylem belong to?
This Field Service Engineer III position is part of the Xylem Services USA LLC department at xylem. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Engineer III position at xylem?
Click the "Apply Now" button on this page. You will be redirected to xylem's official application portal hosted on workday where you can submit your application directly.
When was the Field Service Engineer III job at xylem posted?
This Field Service Engineer III position at xylem was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Engineer III
xylem · 💰 USD 100K–125K
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You'll be redirected to xylem's official application page on Workday.