Field Service Engineer
lumafield
Field Service Engineer
lumafield· Fleet Operations
About this role
About Lumafield:
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.
We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.
Lumafield is headquartered in San Francisco, CA. and has an office in Cambridge, MA.
About the role:
Lumafield designs, manufactures, installs and services the world’s first accessible X-ray CT scanner. Lumafield’s product is a complex hardware-software system. We collaborate to deliver an incredible experience for our customers.
You will maintain and repair Lumafield scanners at customer sites. When you are not in the field, you will maintain our in-house scanner fleet and collaborate on projects with engineering, manufacturing, customer success, and fleet operations teams.
You will work with engineers to troubleshoot, tune and calibrate production systems. You will help refine SOPs to increase safety, improve quality and increase efficiency.
The ability to troubleshoot a problem and track down the root cause of the issue is important.
What you'll do:
- Commissioning and calibrating Lumafield scanners
- Perform preventative maintenance and repair at customer sites
- Frequent travel to customer sites (75%)
- Create, update, maintain training materials and safety guidelines
About you:
- Are a well-rounded technical thinker with experience in computer, electrical, mechanical systems including sensors, and actuators
- Comfortable using common hand tools (e.g. drill, torque wrench, etc.)
- Are meticulous and pay attention to detail in your work
- Can comfortably and professionally interact with customers and suppliers
- Ability to follow a written procedure and identify deviations or problems
- Strong verbal communication skills to describe situations and issues to teammates who may be remotely supporting you
- Strong written communication skills for writing service reports
- Enjoy collaborating within and across teams
- Able to lift up to 50 lbs
Bonus points:
- Ability to troubleshoot computer, electrical, and mechanical issues
- IT skills
- Linux proficiency
- Enjoy working within a customer facing environment
- Hands-on prototype integration and troubleshooting: soldering, crimping and testing
Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more!
Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.
Reach out if you want to be a part of what we are building.
Frequently Asked Questions
What is the salary for the Field Service Engineer role at lumafield?
The listed salary for this Field Service Engineer position at lumafield is USD 75K–95K. This is an Full Time role.
Where is the Field Service Engineer position at lumafield located?
This Field Service Engineer role at lumafield is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Engineer role at lumafield full-time or part-time?
This is listed as a Full Time position. It is posted as a Field Service Engineer role in the Fleet Operations department at lumafield.
Which team or department does the Field Service Engineer at lumafield belong to?
This Field Service Engineer position is part of the Fleet Operations department at lumafield. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Engineer position at lumafield?
Click the "Apply Now" button on this page. You will be redirected to lumafield's official application portal hosted on lever where you can submit your application directly.
When was the Field Service Engineer job at lumafield posted?
This Field Service Engineer position at lumafield was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Field Service Engineer
lumafield · 💰 USD 75K–95K
You'll be redirected to lumafield's official application page on Lever.