Field Service Coordinator
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Field Service Coordinator
Bane Machinery, Inc.ยท Service Department
About this role
The Field Service Coordinator is responsible for updating service job statuses and communicating to internal and external customers daily. This position supports the Field Service team and ensures accurate and detailed records for field service time, parts, supplies, purchases, warranties, and repairs daily.
+ ESSENTIAL JOB FUNCTIONS
- Performs safe work practices by demonstrating awareness in the office, shop, yard, etc.
- Processes and maintains accurate reporting which includes work orders, labor costs, timesheets, and Field Service documents to support billing practices.
- Provides high-quality and timely updates to the Field Supervisor, Customers, Service Manager, Sales and Rentals teams, and interested parties as necessary.
- Completes daily records including the status of work orders, completed jobs, and all timesheets from each field service job.
- Demonstrates proficient editing and writing skills by reviewing and editing daily timesheets from field service jobs.
- Accountable for updating work orders as the scope of work changes.
- Maintains a detailed review of each work order to ensure accurate warranty status and communicates the lack of warranty or other needs to customers.
- Assists the Field Supervisor in communication with customers, technicians, and other duties as assigned.
- Demonstrates care and maintains all company assets.
- Interacts positively with customers and co-workers daily.
+ EDUCATION AND EXPERIENCE
- High School diploma or GED.
- Administrative experience with excellent verbal and written communication skills, preferably within the construction equipment service or similar industry.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Experience learning and working in different systems.
- Has an aptitude for organization, maintaining workflows, and the use of office equipment.
+ ABOUT YOU
- A reliable professional that handles multiple priorities, is focused on customer service, effectively problem-solves, and adapts well to people.
- Works safely, effectively, and efficiently while keeping the end goal in mind.
- Has a track record of being at work on time to support the business and customer needs.
- Delivers high-quality work while communicating professionally, with respect and honesty.
- Works on various tasks, loves a challenge, and has a desire to learn and contribute to the team.
- Takes pride in your work, strives for success, and effectively collaborates with peers and supervisors.
+ COMPENSATION AND BENEFITS
- Competitive salary based on experience
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) Plan with Company Match
- Paid Weekly
- Paid Holidays, Vacation and Paid-Time Off
- Career Advancement Opportunities
Frequently Asked Questions
Is the salary disclosed for the Field Service Coordinator position at Bane Machinery, Inc.?
The salary for this Field Service Coordinator role at Bane Machinery, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Field Service Coordinator position at Bane Machinery, Inc. located?
This Field Service Coordinator role at Bane Machinery, Inc. is based in Dallas, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Field Service Coordinator role at Bane Machinery, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Field Service Coordinator role in the Service Department department at Bane Machinery, Inc..
Which team or department does the Field Service Coordinator at Bane Machinery, Inc. belong to?
This Field Service Coordinator position is part of the Service Department department at Bane Machinery, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Field Service Coordinator position at Bane Machinery, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Bane Machinery, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Field Service Coordinator job at Bane Machinery, Inc. posted?
This Field Service Coordinator position at Bane Machinery, Inc. was posted on Jul 27, 2026. Apply as soon as possible โ early applications are often reviewed first.
Field Service Coordinator
Bane Machinery, Inc.
You'll be redirected to Bane Machinery, Inc.'s official application page on workable.