Field Manager

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department:
Southern Water is one of the UK’s leading water and wastewater companies, delivering essential services to 2.3 million customers across the Southeast of England.

As a trusted delivery partner, Lanes Group plays a vital role in maintaining critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment. Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day

Purpose of the role:

Reporting to the Regional Manager for the Kent Region, you will need to be able to lead a team of multi-skilled waste network service engineers in the delivery of both a reactive and planned 24/7 operational response in a dynamic environment. The key to success in this role is having a proactive, purposeful yet personable approach in performance and line management.

You will be part of a team of Field Managers responsible for all aspects of Health & Safety, performance delivery, people management, vehicle utilisation and ensure adherence to budgetary limits for equipment and consumables.

Location: Tonbridge Depot, (Kent Region)

Job Type: permanent, full-time

Hours: Monday to Friday, 40 hours, plus on call rota - start times to be discussed 

Key Responsibilities:

• Carry out site inspections.
• Coordinate field engineers.
• Manage fleet issues.
• Evaluate employee performance.
• Liaise with the office planners / team leaders.
• Conducting one-to-ones.
• Vehicle utilisation.
• Resource availability.
• Assisting the client with high profile jobs.
• Monitor engineers’ performances.
• Carry out and liaise with HR on disciplinaries / interviews / pathway reviews.
• Looking after the wellbeing of the field staff.
• Be aware of Lanes Group policies and your responsibility towards them.
• Any other reasonable ad hoc duties requested by the Regional Manager for Kent, the Head of Field Operations or any other member of the Senior Leadership Team (SLT).

Key Requirements

Skills & Experience:

• Previous management and leadership experience.
• Full UK drivers licence.

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.