Field Inventory Specialist

Permanent Contract

Who we want

• Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What you will do 

The Field Inventory specialist will be responsible for counting inventory in the field at customer sites in line with the set plan for the year, including reconciliation agreed with customer. 

The role will be successful by building internal and external relationships, to execute the counts in the field but also to drive additional inventory management value added activities together with customers. 

Key Activities & Responsibilities 

• Responsible to making sure the counts in your set region are performed in line the European SOP for field inventory count. 

• Together with the manager create the most effective count plan for the year 

• Manage the appointments with the hospitals and Stryker sales reps. Proactively identifies opportunities for inventory optimization, and present these to internal stakeholders (and customers) 

• Visit the customer and perform the inventory count with Stryker’s AIM platform for field inventory management 

• The count is performed for sterile implants, unsterile implants and kits. 

• Analyse the count differences, align and agree the actions with the customer and if required the Stryker sales reps 

• Using the AIM platform to perform the inventory adjustment transactions as agreed with the customer and the Stryker sales rep in Oracle. 

• Send necessary reports to customer and Stryker sales rep. 

• Work together with the customer and agree actions for expired or soon to be expired products 

• Represent Stryker in a professional way during customer visits 

• Build effective relationships with our customer and internal stakeholders 

• Contributing to continuous improvements by identifying inefficiencies and proposing process improvements 

• Stay up to date with product knowledge to understand the Stryker business, our customers needs to create the best possible outcomes for field inventor management 

• Be the role model for your colleagues and support more junior colleagues related to the job. Support onboarding and training of new team members. 

• Ensures all ISO, Compliance, SOX, FCPA and regulatory requirements and policies are followed 

What you need

Education 

Essential: 

• A levels or higher (or equivalent) 

Desired: 

• Degree in business or logistics  

Experience 

Essential: 

• Managing of inventory and counting inventory, including reconciliation  

• Managing Microsoft office applications and ERP systems efficiently 

• Experience of working with SOPs and SOX controls 

• Proven excellent communication skills and building relationships 

Preferred: 

• Managing field inventory at customer sites 

• Experience working with implants and instruments or similar work 

• Asset or inventory management – work with evaluating inventory and making adjustments that reduces inventory while maintaining service levels. 

• Medical Device Industry - Experience within the industry dealing with sterile and non-sterile components 

Competencies & Behaviours  

Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments. Must be IT literate and efficient in an administrative environment. They must have the ability to work on their own initiative, prioritizing and organizing workload. Problem solving skills as well as ability to lead teams across various geographies. 

• Decision Making/Judgement – Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately. 

• Relationship Builder – Builds and maintains relationships within the team, customers and across the wider organisation 

• Good communication skills  

• Proactive - Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately 

• Strong internal drive and motivation to make a difference and add value to an organisation 

• Attention to Detail - being careful about detail and thorough in completing work tasks. 

• Dependability - being reliable, responsible, and dependable, and fulfilling obligations. 

• Independence - developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. 

• Initiative - a willingness to take on responsibilities and challenges. 

• Innovation - creativity and alternative thinking to develop new ideas for and answers to work-related problems. 

• Integrity - being honest and ethical.