FCI:DTM - Team Lead

Axis Bank
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📍 Mumbai, IndiaRegular

About this role

FCI:DTM - Team Lead
INTERNAL USAGE:
No. of Vacancies: Reports to:VP & Group Head (Transaction Monitoring)
Is a Team leader?Y/NTeam Size: 
  
Grade:SM / AVP
Business:Digital Transactions MonitoringDepartment: DTMSub-Department: 
Location: Airoli
About DTM
The Digital Transaction Monitoring department monitors all the transaction undertaken through the bank’s system and through peer banks. The team monitors customer transactions on a daily basis or in real-time for risk. The transactions monitored can include cash deposits and withdrawals, wire transfers, and ACH activity. The department aims to identify and protect the institution from any transactions that may lead to money laundering and terrorist financing and result in the institution filing relevant Suspicious Activity Reports (SARs).
About the Role
The DTM Team Lead aims to mitigate the fraud risk of the customers onboarded through validation of documents, investigation and KYC checks using the best in class technology platforms like Hunter, Uniphore, Fraud Guard etc. The Analyst is also responsible for analysing observed fraud trends and developing robust fraud control measures
Key Responsibilities
  • Manage the detection team to perform monitoring and detecting fraud transaction at the earliest stage, and minimizing fraud losses.
  • Develop and implement strategies for automation and digitisation of FCM processes
  • Provide recommendations for modification of existing fraud s & process development based on industry trend, fraud trends, customer’s complaints, dispute trends, feedback & analysis of the same. 
  • Ensure real time card transaction’s s are closed logically
  • Monitor and highlight issues while keeping risk in control.
  • Coordinate with phone banking centre and assist them for real time resolution of cases
  • Coordinate with the operations team for posting temporary limit, dispute resolution, and coordination with the customer through team members for providing necessary documents required for fraud dispute resolution process.
  • Manage projects in coordination with IT department and carry out the UAT and production testing
  • Responsible for achieving the target of AFPR, FSR and Detection rate and review capacity Planning.
  • Assist Internal and External Audit on walk through / processes on transaction monitoring.
  • Provide feedback and inputs to Team /Analytics based on observed fraud trend and intelligence received from market/field to strengthen and improve fraud prevention and detection.
  • Coordinate with Visa and MasterCard (network) and review quarter performance.
  • Attend monthly/quarterly NPCI and network fraud management workshops, meetings on UPI and digital products.
  • Provide inputs/feedbacks on launch of new products on CMC/PMC note raised in OAS.
  • Conduct monthly presentations to the senior management on fraud trends and performance.
  • Ensure professional behavior of the unit & create a good environment to increase the morale of the team members.
Qualifications

Optimal qualification for success on the job is:

  • Graduate/ MBA preferred
  • Additional Certificate course related to Banking sector

 

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

  • Knowledge of banking products and services
  • Knowledge of regulatory guidelines and norms
  • Good communication (both verbal and written) skill in both English and the local language
  • Ability to manage complex client situations
  • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines

Frequently Asked Questions

Is the salary disclosed for the FCI:DTM - Team Lead position at Axis Bank?
The salary for this FCI:DTM - Team Lead role at Axis Bank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the FCI:DTM - Team Lead position at Axis Bank located?
This FCI:DTM - Team Lead role at Axis Bank is based in Mumbai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the FCI:DTM - Team Lead role at Axis Bank full-time or part-time?
This is listed as a Regular position. It is posted as a FCI:DTM - Team Lead role at Axis Bank.
How do I apply for the FCI:DTM - Team Lead position at Axis Bank?
Click the "Apply Now" button on this page. You will be redirected to Axis Bank's official application portal hosted on ripplehire where you can submit your application directly.
When was the FCI:DTM - Team Lead job at Axis Bank posted?
This FCI:DTM - Team Lead position at Axis Bank was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
FCI:DTM - Team Lead
Axis Bank
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