Family Services Coordinator - Atrium Health LifeShare Carolinas - FT

aah· 105 Carolinas Medical Center
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📍 Charlotte, NC - 3621 Randolph RdFull time

About this role

Department:

37851 Carolinas Medical Center - Lifeshare: Organ

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

On-call, rotating schedule with 24-hour call nights, weekends, and holidays

Pay Range:

$22.90 - $34.35

Essential Functions

  • Supports potential donor families in making informed decisions regarding organ, eye and tissue donations.
  • Obtains authorization for donation and completes all required paperwork.
  • Completes charting in patients' EMRs in accordance with LifeShare policies and procedures.
  • Maintains understanding of the grief process and comfortability in dealing with death.
  • Provides active-reflective listening, grief support, and follow-up for donor families as appropriate.
  • Work as an integral part of the LifeShare team
  • Participates in quality assurance and performance improvement projects in Family Support department and LifeShare
  • Assumes 24-hour on-call responsibility including weekends and holidays as determined by the department.

Physical Requirements
Available to travel distances greater than 100 miles and function effectively in unfamiliar hospital environments. Must be able to endure irregular sleep patterns.??? Work extended hours (25+), take call for 24hr intervals for consecutive days. Work in office, patient care area, and operating room. Ability to lift 50 pounds. Good visual acuity and accurate manual dexterity. Use of personal car for business is required. While performing the duties of this job, the employee is required to sit, stand, bend and walk, lift 30 lbs, be contacted by phone, work outside of normal business hours. Use of personal car for business is required.



Education, Experience and Certifications

Bachelor's Degree or three years' experience in organ procurement required. Experience in social work, grief support, chaplaincy, hospice care preferred. Experience providing services to the public dealing with trauma or death and dying situations is preferred. Valid Driver's license required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Frequently Asked Questions

Is the salary disclosed for the Family Services Coordinator - Atrium Health LifeShare Carolinas - FT position at aah?
The salary for this Family Services Coordinator - Atrium Health LifeShare Carolinas - FT role at aah is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Family Services Coordinator - Atrium Health LifeShare Carolinas - FT position at aah located?
This Family Services Coordinator - Atrium Health LifeShare Carolinas - FT role at aah is based in Charlotte, NC - 3621 Randolph Rd. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Family Services Coordinator - Atrium Health LifeShare Carolinas - FT role at aah full-time or part-time?
This is listed as a Full time position. It is posted as a Family Services Coordinator - Atrium Health LifeShare Carolinas - FT role in the 105 Carolinas Medical Center department at aah.
Which team or department does the Family Services Coordinator - Atrium Health LifeShare Carolinas - FT at aah belong to?
This Family Services Coordinator - Atrium Health LifeShare Carolinas - FT position is part of the 105 Carolinas Medical Center department at aah. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Family Services Coordinator - Atrium Health LifeShare Carolinas - FT position at aah?
Click the "Apply Now" button on this page. You will be redirected to aah's official application portal hosted on workday where you can submit your application directly.
When was the Family Services Coordinator - Atrium Health LifeShare Carolinas - FT job at aah posted?
This Family Services Coordinator - Atrium Health LifeShare Carolinas - FT position at aah was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Family Services Coordinator - Atrium Health LifeShare Carolinas - FT
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