Facility Coordinator
Pleasant Valley Corporation
Facility Coordinator
Pleasant Valley Corporation· Facilities Management Division
About this role
Facility Coordinator
Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!
PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
WE OFFER:
- An exceptional culture and positive work environment
- Competitive earnings
- Comprehensive benefits
- Personal recognition
- Individual development opportunities
- A clear path for career advancement!
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Shift | Mon - Fri | 8:30a – 5:00p |
Work Location | Onsite - Independence, OH |
Division | Facilities Management |
Team | Facilities Management |
Reports To | National Account Operations Manager |
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Job Purpose
A Facility Coordinator at Pleasant Valley Corporation serves as the primary point of contact for nationwide clients. This role is responsible for addressing and resolving commercial facility-related maintenance issues while ensuring the successful delivery of services to sustain client satisfaction.
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Responsibilities
- Client Response and Issue Resolution: Promptly respond to client maintenance requests, assess concerns, and follow established procedures to resolve issues through the work order life cycle.
- Vendor Management: Create work orders, solicit bids, assign service agreements, and manage subcontractors and vendors to address maintenance problems, ensuring quality service delivery.
- Work Order Management: Manage an average of 50 to 70 open work orders concurrently, closing an average of 5 per day.
- Communication and Documentation: Maintain continuous communication with vendors, document progress, and ensure customer satisfaction, using the PVC Connect system and Customer Portal.
- Process Adherence and Performance Monitoring: Follow company guidelines for operating procedures, monitor vendor performance, and resolve outstanding service issues to ensure timely and quality project delivery.
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Requirements
- One to three years of related experience and a high school diploma, GED, or college certificate required.
- At least one year of experience resolving client issues within a facilities management, service business, or customer call center.
- Telephone-Based Customer Service Skills: Demonstrated success in a telephone-based customer service role.
- Technical Proficiency: Strong computer skills, including experience with CRM software, data entry, scheduling, and reporting.
- Basic knowledge of construction and general trades is a plus.
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Do YOU have these qualities?
Apply now to explore a fulfilling career with Pleasant Valley Corporation!
Frequently Asked Questions
Is the salary disclosed for the Facility Coordinator position at Pleasant Valley Corporation?
The salary for this Facility Coordinator role at Pleasant Valley Corporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Facility Coordinator position at Pleasant Valley Corporation located?
This Facility Coordinator role at Pleasant Valley Corporation is based in Independence, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Facility Coordinator role at Pleasant Valley Corporation full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Facility Coordinator role in the Facilities Management Division department at Pleasant Valley Corporation.
Which team or department does the Facility Coordinator at Pleasant Valley Corporation belong to?
This Facility Coordinator position is part of the Facilities Management Division department at Pleasant Valley Corporation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Facility Coordinator position at Pleasant Valley Corporation?
Click the "Apply Now" button on this page. You will be redirected to Pleasant Valley Corporation's official application portal hosted on breezy where you can submit your application directly.
When was the Facility Coordinator job at Pleasant Valley Corporation posted?
This Facility Coordinator position at Pleasant Valley Corporation was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Facility Coordinator
Pleasant Valley Corporation
You'll be redirected to Pleasant Valley Corporation's official application page on breezy.