Facilities Manager

We have an opportunity for a Facilities Manager to join our team! The Facilities Manager is responsible for the day-to-day facilities operations of Hasbro’s Boston headquarters and serves as the primary point of contact for workplace and building-related matters. This role works closely with Hasbro employees, the landlord, property management, service providers, and internal collaborators to maintain a safe, comfortable, efficient, and productive workplace.

The Facilities Manager will coordinate building operations, workplace services, vendor relationships, space planning, facilities projects, and related budgets while delivering a high level of service to employees and business partners.

Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday - Thursday at Hasbro's new HQ location in Boston, MA. In the interim this position will be onsite Tuesday - Thursday at Hasbro's HQ in Pawtucket, RI or at Hasbro's temporary location in Boston, MA.

A Day in the Life of a Facilities Manager:

• Lead and coordinate day-to-day facilities operations for the Boston office.
• Serve as Hasbro’s primary facilities liaison with the landlord and property management team, coordinating the resolution of building operations and workplace issues.
• Manage facilities-related service providers and vendor relationships, including facilities services, print/copy services and equipment, food services, offsite storage, secure document destruction, vehicle leasing, and other workplace services.
• Arrange parking assignments and related concerns among Hasbro employees, the landlord, and the parking garage provider.
• Lead workplace space planning and allocation, including accommodations for new hires, employee departures, team changes, and internal moves.
• Collaborate with Hasbro’s Employee Engagement and Global Events teams to arrange facilities and workplace support for internal meetings, events, and special activities.
• Manage the facilities operating budget, including invoice review and approval, expense tracking, billing dispute resolution and coordination with relevant internal partners.
• Collaborate with Hasbro's Environmental, Health & Safety (EHS) team to assist in monitoring and reporting facilities-related sustainability data for the Boston office.
• Provide day-to-day mentorship and coordination to facilities coordinators and/or support staff to ensure consistent coverage and service delivery.
• Track and report on vendor performance and facilities service levels, using metrics and SLAs to drive accountability and continuous improvement.
• Contribute to long-range facilities and capital planning, helping identify, prioritize, and plan future workplace investments.
• Partner effectively with company management and key functions including Risk Management, IT, Health & Safety, Human Resources, and other collaborators.
• Coordinate vendors providing workplace supplies and amenities, including snacks, beverages, coffee, and support for special events.
• Find opportunities to improve workplace operations, service levels, employee experience, cost effectiveness, and operational efficiency.
• Collaborate with Hasbro's Security team to assist in addressing facilities emergencies and urgent building issues as needed.

What You Will Bring:

• Four-year degree in a related field preferred.
• More than 5 years of applicable experience in facilities management, workplace operations, property management, or a related field.
• IFMA or an equivalent professional certification is preferred (CFM – Certified Facility Manager)
• Strong written and verbal communication abilities, capable of collaborating effectively across various levels and departments within an organization.
• Excellent judgment, organizational abilities, and inventive problem-solving skills, with the capacity to take initiative and work autonomously.
• A customer-focused approach and dedication to providing a high-quality workplace experience.
• Working knowledge of building and facilities systems, including HVAC, electrical, mechanical, and plumbing systems, as well as general construction methods and terminology.
• Strong vendor management, procurement, and contract negotiation skills.
• Experience managing budgets, reviewing invoices, and controlling facilities-related expenses.
• Demonstrated experience managing facilities, renovation, or building-related projects within an operational workplace.
• Ability and willingness to collaborate with Security and respond to facilities emergencies when necessary.