Facilities Manager

We are looking for an experienced facilities manager to form part of our young and dynamic team focussing on providing exceptional service.

About us:

We are purpose-built, purpose-designed accommodation (think student, co-living, and short stay) with a premium hospitality twist, curated toward our member's success. We transform physical spaces into a community where members learn, stay, play, connect and make memories together.

Our energetic on-site teams elevate our all-inclusive offering with their excellent service and dynamic hosting approach, providing a hyper-intentional human touch to further enhance the member's experience and to ensure each member becomes part of our vibrant community. We have everything they need under one roof. We are located in the best on-campus areas and implement a 24/7 multi-tier safety system - with us you are guaranteed to experience your best life!

We currently have 4,000 members across South Africa in 6 locations. Our Central Team (head office) is located in beautiful Stellenbosch.

Experience and Requirements: 

• 3 plus years experience in overseeing the maintenance function;
• Experience managing a team of greater than 5 employees;
• Must be able to work independently and in a team;
• 2-year technical degree or 4-year college degree preferred;
• Excellent communication, organization and writing skills
• Proven Team Player ability to work with a team and achieve daily and monthly goals;
• Self-starter­ able to identify work that needs to be done and does it without required instruction;
• Courteous and professional able to perform tasks at hand when guests are on­site;
• Detail oriented­ pays attention to details regarding processes and extra attention to special requests;
• Ability to solve practical problems using reasoning skills;
• Desire to learn and seek new challenges.

Duties & Responsibilities:

• Planning, budget and execution of Annual Preventative and Service programs;
• Planning, scheduling and execution of daily room maintenance;
• Administration and reporting on daily room and communal area maintenance;
• Stock source, control and purchasing;
• Storeroom management Planning, scheduling and execution of Annual and mid-term room inspections;
• Daily site inspections;
• Reporting on-site inspections;
• Manage Service Level Agreement and ad-hoc Service Providers;
• Participate in the on-duty roster during week and weekend days;
• Work with service contractors;
• Oversee maintenance-related procurement requests;
• Project-manage portfolio large-scale maintenance and renovations projects;
• Weekly review of the job reports to manage team performance;
• Identify and act on Facilities’ categories with recurring job requests;
• Attend service-related emergencies 24/7;
• Manage all facilities included in the product offering;
• Use best business practices to manage and reduce operating costs;
• Optimize utility usage and distribution;
• Increase operational efficiency of buildings and infrastructure;
• Deliver exceptional building and facility cleanliness;
• Assure positive student experience through  quality maintenance and cleaning practices;
• Perform all tasks on schedule with maximum efficiency;
• Work with the Community Management team to identify opportunities to enhance the student experience;
• Manage the facilities and service team to perform tasks at the highest quality:
  
  • Maintenance team
  • Gardening team
  • Cleaning team
  • Contractors

Critical Competencies for Success:

This describes you: 

• People’s person;
• Team player;
• Customer-orientated; 
• Patient; 
• Hard-working; 

• Responsible; 
• Attentive to detail; 
• A natural host; 
• Young at heart; 
• Happy; 

• Enthusiastic; 
• Collaborator; 
• Inspired; 
• Fun; 
• Creative 

Do’er:  
Credibility is earned at CampusKey through execution and getting things done.  You are able to get into the details and deliver results under the highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment. 

Collaborator:  
There is no room for “I” at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input.  You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust the course when appropriate new ideas or objections are raised. You love working with people! 

What do we offer you? 

• An amazing workplace to come to every day where you will form part of a great team environment with lots of positive energy and vibe; 
• The opportunity to work at a dynamic, young, national, and fast-growing company that sets the tone for the student accommodation hospitality industry; 
• Access to all our facilities  and services including the gym, laundry, and regular cool events; 

• Salary: Besides all of the above, you will receive a market competitive salary and an annual discretionary bonus including participation in the CampusKey long-term incentive plan.

Are you in? 

Great! Send us your resume and a short cover letter telling us why you were made for this role!